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Client Insights Strategy Analyst Hyderabad, Telangana

Client Insights Strategy Analyst Hyderabad, Telangana

TTECHyderabad, Telangana
30+ days ago
Job description

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Client Insights Strategy Analyst workinghybrid in Hyderabad,India, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all!

What You’ll Do

You willwork with cross-functional teams to identify avenues for growth for clients and help define the strategy that would help clients achieve theirbusiness objectives.

You'll report to Global Head of Strategic Customer Insights

During a Typical Day, You’ll

  • Develop Go To Market, Market Assessment,Process Audits & Redesign / SOPs, Process Improvement, CX Optimizationstrategy etc. for clients.
  • Engage with stakeholders, assess objectives, and gather data to identify key insights.
  • Evaluate market trends, competitive landscapes, and industry dynamics to formulate strategies.
  • Conduct comprehensive research, analyze data, and provide insightful recommendations.
  • Solve complex business problems and develop innovative solutions.
  • Lead strategy projects, define objectives, and coordinate with cross-functional teams.
  • Present findingsand support implementation.
  • Build strong cross-functional relationships.
  • Identify growth opportunities and growth levers.
  • Knowledgeable on industry trends and contribute to thought leadership.
  • Facilitate the firm be industry-ready for future trends and tech innovations.

What You Bring to the Role

  • Bachelor’s Degree in Engineering, Science, Economics, Commerce, Business Administration, Management, or related field, from a Tier I institute.
  • 2-3 years of experience in a Strategy, Consulting, Analyst, Research, Product Management, or similar role.
  • Proficiency in Microsoft and Google suite andexperience in the field of AI..
  • Strong analytical, problem-solving, and communication skills with a sharp focus on quality delivery.
  • Proficiency in market research, financial analysis, and business modeling.
  • Solid Project Management and multi-tasking abilities.
  • Interpersonal skills for cross-functional collaboration.
  • Ability to work independently and as part of a team, collaborating with clients or internal stakeholders to achieve the team’s goals.
  • Knowledge of emerging trends and technologies.

    • What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

    • Visit for more information.