Job Description for Quality Assurance Consultant with Schneider Electric India
Schneider Electric (SE) is the global specialist in energy management and automation. SE develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. SE provides an integrated approach, designed for the reality of digital economy (Plant-to-Plug).The versatile product portfolio addresses all energy needs of industries as well as residential.
About the Group, Schneider Digital (SD) : All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with a headcount of over 2300.
About the role : There are various Business and Digital transformation initiatives within Schneider Digital for delivering required outcomes. This role’s pivotal responsibility would be to lead Quality initiatives across the SD organization, taking up complete end-to-end ownership of Quality Management, right from understanding Business pain-points to showcasing the continuous improvement.
Qualifications & Certifications
- Engineering Graduate or Master of Computer Applications (MCA) or Master’s in Business Administration (MBA)
- Certified in one or more Quality certifications viz. – CMMi, Six Sigma, CSM, ITIL, SAFE Agile, etc.
Required Skills (Must have) along with necessary industry experience
Functional
10+ years of Quality consulting experience, working in the IT organization of MNCsStrong hold on Program / Project Mgmt. conceptsExperience in facilitating SAP delivery teams as a SQA ProfessionalShould have good knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)knowledge on Release Management / Application Monitoring Concepts especially with SAP Solman, Logz.IO, CALM, Dynatrace etc.Define & Implement the Quality Assurance strategy & processes for E2E IT Service Delivery OrganizationExperience in Agile & SAFE Agile processesProvide strategic recommendations and action plans to drive business performance and transformationDevelop roadmaps for implementing project management, Organizational change management, and design thinking initiativesLead and manage transformation projects from initiation to closure, ensuring timely delivery and quality outcomesExperience in CMMi SVC (Preferably in 3.0) would be an added advantage.Experience in leading Quality / Transformation / Strategic / Six Sigma ProjectsEnsuring program quality assurnace & governance to SAP / S4 HANA based programsShould be experienced in working with tools such as Service Now / Tableau / Solman / Jira Capture, Monitor & Analyze Performance KPIs for the delivery organization and report key insights that’ll help improve the efficiency & performance.Should have the ability to conduct Trainings on all Quality-related tools & processes.Experience in managing senior stakeholders.General
Total experience of 10+ years, with excellent communication and coordination skills.Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detailDrive and build upon a culture of continuous improvement by developing innovative ideaMonitor project progress, identify risks and issues, and implement mitigation strategiesMonitor quality assurance programs and processes to identify gaps and risk assessmentHigh quality organizational and facilitation skillsSelf-motivated, positive attitude and ability to inject optimismAbility to challenge status quo and lead discussions in the right directionExperience of working in a highly matrixed organizationAbility to collaborate with various teams locally and globallyAbility to influence without authorityAbility to articulate thoughts and ideas clearlyExcellent interpersonal skills, ability to negotiate the best things for the organizationExperience in managing partners, consultants and suppliersCrisis, conflict, issues management skillsEye for detail as well as understanding of the big pictureAbility to work with ambiguous informationForesight and ability to plan with little or no informationEssential Day-to-Day Responsibilities :
Support in Transformation initiatives / larger programs, Provide Process consultation and facilitation to the teams.Conduct the Process compliance audits
Perform RCA Analysis to identify the root cause and proposing action items.Collect the project & RUN metrics to identify the deviations; derive insights & inferences.Tracking and following up the action items at a project / org. levelEnsure all quality requests are addressed in a timely manner with optimal solutionConducting regular trainings on processesEffectively plan & organize work to deliver consistent resultsEnsure regular and optimal communication with all stakeholdersStakeholders ManagementShift Timings
Regular IST Time zone – Day shift
3 Days working from Office is a must
