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Manager – Client Services

Manager – Client Services

IndusfaceMumbai, IN
30+ days ago
Job description

Careers » Current Openings » Manager – Client Services

Role :

The Manager, Client Services will be responsible for managing Indusface’s Client Services Group / Security Testing Group, while working with Indusface’s management team to service its world class product – Indusface WAS and Apptrana, engaging with customers, and partnering with the leadership team on overall business success.

Job Description :

  • He shall act as a Subject matter expert on Penetration Testing i.e. application security assessment, mobile application security assessment, API security assessment, network security, etc
  • Deliver key assignments
  • Lead and mentor a team of security testing professionals
  • Ensure skill management and retention
  • Conduct training and awareness sessions within the team
  • Conduct extensive research to continuously upgrade the QoS and coverage of test cases
  • Excellent communication and presentation skills.
  • Effective project management within the team to ensure optimum utilization and achieving SLAs
  • Document monthly management reports
  • Key client relationships

Candidate Profile :

  • Bachelor of Engineering. Higher education in technology related fields such as Computer Science or Management Information Systems would be an added advantage.
  • Should have 8+ years of experience in Client Services for a software solution. Experience in Information Security would be a great benefit.

    • Should have excellent soft skills : -

  • Excellent communication skills
  • Strong interpersonal skills
  • Strong leadership qualities
  • Strong analytical and organizational skills

    • Requirements : -

  • Preferred Certified in CEH, OSCP or other relevant certificates
  • 5+ years of relevant experience in the field of Ethical hacking / Security testing with minimum of 1 year of managerial role.
  • Subject matter expert of application security testing, API security testing, Mobile application testing, Network security testing
  • Ability to manage a team
  • Effective project management skills
  • Excellent verbal and writing skills