Job Description Working on Event management products from Interlink ASI and BMC True Sight Operations Management (TSOM) to develop automation, API’s and drive self-service.
- To provide follow the sun support along with Level 3 production support on rotation
- Support ServiceNow migration and develop integration utilities to support Event management. products
- Drive AIOps implementation using machine learning and Self-healing automation
- Provide in time zone support for regional stakeholders and drive communication with global team. SKILLS & EXPERIENCE WE REQUIRE BMC True Sight Operations Manager (TSOM) ( 2-3)
- Interlink ASI product experience ( 1-2)
- ServiceNow Experience ( 1-3)
- Splunk ITSI ( or any other AIOps product) ( 1-2) OPTIONAL / NICE TO HAVE Python scripting (6 months – 1 year) Shell Scripting (1– 2 year) API Development (1-3 years) 4-5 years of experience in BMC Patrol / True site for Infrastructure Monitoring (System level / DB monitoring / Middleware) Strong hold on Unix commands Good communication skills. Experience with Service management tools. Experience in engaging with customers / user to gather requirement to implement monitoring. Good with process and ITIL concepts. Good to have banking domain knowledge. BMC Truesight Server Automation