CBG : CB RM - SEG

The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels / self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory & internal audit issues and provides industry / segment specific feedback to Geography and Central Office team

Key Responsibilities

• Generate leads by identifying potential industrial areas / trading units & prepare strategies to increase the Bank’s penetration in those areas
• Manage the internal (Branches / other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business
• Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities
• Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement
• Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc
• Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations
• Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information
• Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer
• Initiate recovery of stressed accounts through tele-calling / field visits
• Ensure compliance to the stipulated guidelines / norms and ensure closure to the audit processes

Qualifications :

Optimal qualification for success on the job is :

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :