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Client Service Executive

Client Service Executive

GNMJaipur, India
29 days ago
Job type
  • Full-time
Job description

Ganganagar Motors has over 5 decades of experience. Since starting in 1969, the company has successfully established over 10 companies within the group and opened over 50 offices within North India.

The company has diversified into automobile parts distribution, construction equipment, and equipment parts.

  • Kobelco Construction Equipment in Rajasthan
  • Case Construction Equipment in Rajasthan
  • Tata Motors Genuine Parts for Truck and Trailer
  • Royal Enfield Genuine Parts
  • BKT Tires, Wheels India Rims, and other Genuine Parts for Machinery

The Role

We are seeking a friendly, organized, and professional receptionist to join our team. The receptionist Cum Client service representative will be responsible for managing the front desk, greeting clients, handling phone calls, and providing administrative support. The ideal candidate should be personable, efficient, and capable of managing multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities

  • Greeting Clients and Visitors :
  • Welcome and direct visitors, clients, and employees in a warm and professional manner.
  • Provide accurate information and assist with inquiries.
  • Phone and Email Management
  • Answer, screen, and forward incoming phone calls in a timely and courteous manner.
  • Respond to emails and manage the general company inbox.
  • Front Desk Administration :
  • Maintain the reception area, ensuring it is tidy and presentable at all times.
  • Schedule appointments and manage conference room bookings.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Clerical Support :
  • Perform basic administrative and clerical duties such as data entry, photocopying, filing, and record keeping.
  • Assist with various administrative projects as needed.
  • Visitor and Employee Coordination :
  • Manage visitor logs and issue visitor badges.
  • Maintain security by following procedures and monitoring the visitor book.
  • Key Requirements :
  • Education :
  • High school diploma or equivalent. College degree is a plus.
  • Experience :
  • Previous experience in a receptionist, administrative assistant, or customer service role is preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of office equipment (e.g., printers and scanners).
  • Skills :
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • A customer-oriented approach with the ability to maintain a positive attitude.
  • Ability to multitask and handle high-pressure situations calmly.
  • Personal Attributes :
  • Professional appearance and demeanor.
  • Dependable and punctual.
  • Strong attention to detail
  • Ideal Profile

  • You have at least 1 year experience within a B2C Sales or Construction role, ideally within the Automotive and Manufacturing industry.
  • You have working knowledge of sale
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You are highly goal driven and work well in fast paced environments
  • What's on Offer?

  • Attractive Salary & Benefits
  • Opportunity to make a positive impact
  • Flexible working options