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Servicing Engineer- Bhubaneswar
StatiqBhubaneswar, Odisha, India20 days ago
Job descriptionTo develop Good Interpersonal relationship with Customers / Other Team Members. Good Product Knowledge for EV Chargers / SMPS / UPS. Familiar in working on Laptop / Excel / MS Word / Power Point Extensive travelling in respective Circle / Region. Familiar with CS Commercial Activity like Billing / Payment Collection / PO Validation. Capability to Manage Associate Manpower. Analytical skills to analyse fault & implement feasible solution as CAN / Tera-term / J-tag / RS485 / RS232, Charging Protocols -GB / T, CCS-2, AC Type2. Standards ISO-15118, ISO-92196, ISO-61851, SAE-J1772, OCPP, PLC etc. Breakers MCCB, RCD, ELCB, Rectifiers, Network Operation Knowledge of LV, HV components, BMS, Controllers & Micro Controllers Degree / Diploma in Electrical / Electronic Engineering 3-5 Years’ experience in Customer Service Support for EV Chargers / SMPS / UPS. Good English Communication in Written / Speaking. Work with the super enthusiastic & passionate team who are looking forward to building India’s largest EV infrastructure. Amazing exposure to start-up culture – Be ready to take up challenges! We believe in "Growth" , as we grow we will make sure you grow as well. We have learning policies as well , where for your learning we will be paying. Medical Insurance covering your whole family
Job Role : Service Engineer
Location : Bhubaneshwar
Sector : Electric Vehicle Charging
Job Type : Full-Time
Department : Servicing
Why Statiq?
Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator , a Silicon Valley based accelerator program.
Responsibilities
- Services Complaints Management
- Services Spares Inventory Record Maintain
- Service Associates Management
- Customer Escalation Management
- Service Revenue Generation
- Training to Customers / Service PartnernerDaily Reports as per Management Requirement
WHAT ARE WE LOOKING FOR?
Eligibility Criteria : -
WHAT'S IN IT FOR YOU?
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Engineer Engineer • Bhubaneswar, Odisha, India
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