Proven organizational skills with attention to detail
Strong problem solving abilities
Excellent English written and oral communication skills
Proficient with computer systems and software including Microsoft Excel and Word. Knowledge of using Web Browser, Search Engine etc.Knowledge of Insurance Medical Underwriting product, processes and procedures.Knowledge of US Geography and cultureKnowledge of related quality standardsApplicable systems knowledge
Data Gathering Gathers relevant information from a variety of sources and identifies the key issues
Problem Solving Generate various solutions to problems and then selects the most appropriate
Business Awareness Understands the business how to implement business initiatives to maximize our competitive advantage
Customer Focus Identifies and understands the (internal or external) customer’s needs and strives to provide a world-class service
Teamwork Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organization
Managing Self Plans, priorities and schedules own work to ensure timely completion
Adaptability Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
Work Standards Sets own high standards of performance