Job title : About the job

Our Team :

Main responsibilities :

Supports Sanofi's US Transparency Operations & Reporting. Responsible for managing the end to end Meal Spend Alignment Report (SAR) Process to support quality transparency data, with primary focus, but not limited to, in-kind meal transfers of value provided during a customer interaction. Annual average in-kind meal transaction count 350,000. Role is internal and external customer facing. Role is also responsible for managing large datasets, performing and automating tasks and analytics to facilitate quality transparency data beyond meal transfer of value as needed by the US Transparency Team.

• Manages Meal Spend Alignment Report (SAR) Process including report generation, distribution, communication, training, remediation support, follow-up, and production of KPIs / metrics. Interacts with internal personnel as a subject matter expert to assist them with error remediation toward target of zero deviations enabling Sanofi to submit complete, accurate and on-time meal transfer of value to the government. Submits metrics to US Transparency Director or delegate.
• Addresses HCP profiles that are incomplete for meal record reporting including obtaining attendance roster from system of record, researching Customer Master (RCM) to identify merge to golden profile, submits merge requests to RCM team, corrects Customer (ID) attributed to transfer of value
• Reconciles meal event data between systems including CRM Veeva, Concur, Transparency System (TDM / MediSpend)
• Remediates meal event records by deleting validated duplicate records, closing / moving Concur receipts in Transparency System front end (SMS)
• Supports dispute process for meals including obtaining documentation from systems of record, communicating an approved template result to the external customer (covered recipient) with a customer service mindset, updating dispute log, updating records when necessary.
• Manages the end to end Contract Sales Organization (CSO) meal recording process including training the CSO representatives, manually loading the meal expense / event file from CSO vendor,
• Ensures all customer interaction meal transparency data, from CSO and Sanofi personnel, is complete and accurate to best of knowledge before federal reporting due dates.
• Manages large datasets.
• Performs and automates tasks and analytics to facilitate quality transparency data beyond meals as needed by the US Transparency Team
• Sr. Specialist serves as the primary contact for CSO leadership / headquarters on behalf of Sanofi Transparency Operations including during CSO onboarding and offboarding which may include confidentiality agreements.
• Sr. Specialist to serve as a subject matter expert (SME) for customer interaction meal record management when SME is needed by Sanofi Transparency Operations, leadership, compliance, etc. And may include confidentiality agreements.
• Sr. Specialist to annually (at minimum) certify to the quality of customer interaction meal transparency data as follows "I certify to the best of my knowledge, information and belief that effective system controls & / or processes have been implemented to (i) mitigate the risk of inaccurate data, (ii) correct any inaccurate data and (iii) ensure that all relevant data has been transmitted."
• People : Maintain effective relationship with the end stakeholders within the allocated GBU and tasks with an end objective to develop education and communication content as per requirementCollaborate with global stakeholders for project planning and setting up the timelines and maintaining budget
• Performance : Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become availableCreate dashboards to synthesize and visualize key information and enable business decisionsWorks to develop deal tracking analytics and reporting capabilitiesCollaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity
• Process : Secure adherence to compliance procedures and internal / operational risk controls in accordance with all applicable standardsRefresh report on frequency / cycle basis (weekly / monthly / quarterly / annually), along with QC checks for each refresh
• Stakeholder : Work closely with global teams and / external vendors to ensure the end-to-end effective project delivery

About you

Pursue , discover

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our and check out our Diversity Equity and Inclusion actions at !