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IT Business Analyst - Lead

IT Business Analyst - Lead

Orange Business ServicesIndia - Bengaluru - Orange Business
30+ days ago
Job description

about the role

  • Stay up-to-date with the latest e-commerce features, best practices, and industry trends to provide valuable insights for optimizing the platform's performance.
  • Participate in e-commerce-related and other projects, providing expertise and guidance on process improvements and implementation strategies.
  • Create and execute business scenarios (verification) for the solution developed
  • Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices
  • Works with the project manager / Scrum master / project coordinator to define and clarify the requirements for the software to deliver.
  • Provide technical support during UAT and go live. Use defect tracking system and follow resolution of defects
  • Level 3 support to production issues for assigned appications within defined SLA

about you

  • Based on the Agile methodology, develop and precise user stories along with business & IT teams.
  • Prioritize requirements based on relative business value and technical complexity

  • Support all analysis and design activities, and closely work with all stakeholders, including architects, development team, testing team and business teams
  • Prepare functional specifications documentation and help establishing the technical documentation
  • Work with developments teams on all the topics around integration with applications, security, development, testing, etc…
  • Enhance the Agile maturity of the team and improve the velocity.

  • Establish tests books based on both IT performance and users journeys. Provide UAT support.
  • Establish Run preparation strategy : SLA definition, incident and change management, security, DRP, etc…
  • Lead project review meetings

    additional information

    department

    Chief Technology Info Office

    Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

    contract

    Regular