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Renewal Sales & Client Servicing Associate

Renewal Sales & Client Servicing Associate

TalentGumMysore, IN
16 hours ago
Salary
₹100,000.00 monthly
Job description

About the Company-

TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education globally by encouraging the all-round development of children. The platform offers a multitude of expert-curated live, online courses such as dance, music, public speaking, art, and chess that are taught by subject-matter experts. These courses are specially designed to maximize the learning of children in the age group of 4 to 14. TalentGum is trusted by 1 lakh+ happy registered users across 71+ countries.

Renewals Sales and Client Servicing Executive Responsibilities : '

  • Tracking subscription renewals.
  • Sending timely reminders to customers.
  • Outbound Telecalling to ensure that clients are renewing their courses on time.
  • Helping the existing customers with upgrades.
  • Keeping thorough records of all current and potential clients.
  • Ensure achievement of Renewal Collection targets.
  • Exceed dened monthly, quarterly, semi- annual and annual sales quota.
  • Gain comprehensive knowledge about courses and clarify information wherever required.
  • Engage with customers at various points (welcome calls, service / feedback calls, renewal calls).
  • Building strong client relationships by offering superior after-sales support which includes welcome calls, service / feedback calls, renewal calls. Client Servicing and Renewals Executive Requirements :
  • A bachelor's degree in business administration or an area close.

A Renewal Sales executive with 1-2 years of experience.

  • Microsoft Excel knowledge.
  • The capacity to perform well under duress.
  • Strong time- and project-management abilities.
  • Excellent problem-solving and analytical abilities.
  • Capable of effective communication.
  • Superior customer service abilities.

    • Work Environment

  • Leading, fast paced start-up with interactive and enthusiasts culture and flexible working hours
  • Encourage project ownership, creative ideas, critical thinking, and constructive feedback.
  • Leadership and learning opportunities, interaction with various stakeholders at all levels.
  • Work directly with senior management to maximize career growth and exposure.

    • Industry : E-learning Employment

    Type : Full-time