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Executives EXL / E / 1126871

Executives EXL / E / 1126871

exlnoida-sez bpo solutions, noida, india
30+ days ago
Job description

Job Description

Position Title / Responsibility Level

Associate – Premium Accounting / Book Roll / Endorsement and Underwriting

Function

Property & Casualty (P&C US) Insurance – Operations

Location

Noida, India

Area of Function

Back Office

Job Summary

The associate / sr. associate will support key operational functions including premium accounting, book roll activities, processing endorsement and underwriting for auto and home insurance across personal and commercial lines. This entry level position is ideal for candidate with 1 to 2 years (2+ years in case of Sr. Associates) of experience in US Property and Casualty insurance industry who are detail-oriented and eager to build their skills in a dynamic, fast-paced environment.

Key Responsibilities

Premium Accounting

  • Adjust and reallocate misapplied payments with accuracy and efficiency
  • Apply payments accurately to ensure proper policy administration
  • Set up and remove auto pay / EFT options for policyholders
  • Change payment method such as converting from EFT to mortgage billing
  • Maintain accurate records and documentation according to company standards
  • Collaborate with internal teams to resolve discrepancies and ensure smooth processing

Book Roll

  • Support the transfer of an entire book of business from one agency to another
  • Verify the accuracy of policy details and ensure that all data related to book of business is correct and up to date before initiating the rule
  • Cross check policies within the book to identify and reconcile any discrepancies between the source and target system
  • Maintain thorough documentation of the book roll process including tracking any changes or updates made during the transfer
  • Collaborating with underwriting accounting and other relevant teams to ensure smooth and timely completion of book roll process
  • Enter and update policy information in the appropriate systems during and after the book roll ensuring that all data is accurately reflected
  • Ensure that the book roll process adheres to all regulatory and company compliance standards
  • Endorsement

  • Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
  • Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
  • Verify all necessary information before processing changes
  • Maintain data integrity and accuracy
  • Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
  • Identify and resolve any discrepancy or issues that arise during endorsement process
  • Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements
  • Underwriting

  • Review and process New Business, Renewals and Endorsements requests per guidelines
  • Verify and update policy information
  • Update policy forms per underwriting toolkit
  • Generate experience mod reports and rating worksheets
  • Follow instructions in binders, including subjectivities and related activities
  • Review incoming transactions and related information for completeness accuracy and quality
  • Multi-line new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner
  • Updating underwriting files with additional information and / or policy documents
  • Qualification and Skills

    Qualification

  • Bachelor’s degree
  • Technical Skills

  • Proficient in Microsoft Office suite (Word, Excel, Outlook)
  • Typing speed of 30 WPM with 90% accuracy
  • Analytical Skills

  • Able to make decisions following the process guidelines
  • Strong attention to detail and ability to handle multiple tasks
  • Process Specific Skills

  • Good knowledge of Property & Casualty insurance domain is preferred
  • Soft Skills (Minimum)

  • Good communication skills (written & verbal- CEF B1-5)
  • Good comprehension skills
  • MS1]Recommend not including min experience in the doc for the clients. Not needed. We can agree and align with recruitment