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Customer Care Executive

Customer Care Executive

SnaphuntNoida, India
30+ days ago
Salary
₹180,000.00 yearly
Job description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Attractive Salary & Benefits

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

    • The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You are highly goal driven and work well in fast paced environments

    • The Employer

    Our client is an award-winning Loyalty Marketing and Engagement Agency. Our client is not just marketers; Our client is the new-age architects of engagement.