System Integration Engineer

Responsibilities :

• Own Customer Integrations : Drive end-to-end delivery of critical customer integrations right from planning and solution design to implementation and go-live.
• Lead and Develop the Integration Team : Guide and mentor a team of integration engineers. Support their growth, ensure high-quality output, and foster a culture of technical excellence and accountability.
• Collaborate Cross-Functionally : Work closely with Product, Engineering, Solutions, and Customer Success teams to ensure integration efforts align with customer needs and platform direction.
• Act as the Primary Technical Point of Contact : Engage with customer technical teams, understand their systems, and provide clear, scalable, and reliable integration solutions.
• Strengthen Processes : Continuously improve integration workflows and documentation. Define SLAs, track key metrics, and ensure timely communication and escalations.
• Be Technically Hands-on : Step in when neededwhether it's debugging a tricky data flow, reviewing code / scripts (preferably in Python), or solving a critical customer years of experience in Integration Engineering, with 2+ years in a lead role.
• Strong understanding of APIs, data flows, and system integration methods.
• Working knowledge of NodeJS / Python / scripting and SQL.
• Good communication skills and the ability to work with both technical and non-technical teams.
• Organized and proactive, able to manage multiple priorities.
• Comfortable working in a fast-paced, collaborative environment.
• Willingness to support customer needs across different time zones, if required.

ref : hirist.tech)