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IT Systems & Network Administrator

IT Systems & Network Administrator

DefinitionITHyderabad, IN
30+ days ago
Job description

Job Title : Infrastructure and Network Operations Engineer

Location : Remote (India)

Client : Canada-based

Shift : Full-Time Contract | Night Shift (EST Time Zone)

Start Date : Immediate

Job Overview :

We are looking for a dynamic and experienced Infrastructure and Network Operations Engineer to join our global IT team. This role combines deep technical knowledge in both network engineering and systems infrastructure , supporting a high-availability environment across data centers, cloud platforms, and enterprise networks. The ideal candidate will be hands-on, self-driven, and comfortable working in a fast-paced, remote, global team.

Key Responsibilities :

Network Responsibilities

  • Plan, design, implement, and maintain enterprise network infrastructure.
  • Configure and manage firewalls (Fortinet, Palo Alto, Cisco), routers, switches, and SD-WAN solutions.
  • Perform proactive monitoring, tuning, and capacity planning of WAN / LAN / MPLS / SDWAN environments.
  • Troubleshoot network connectivity and performance issues across locations.
  • Define and maintain network policies, security rules, and documentation.
  • Work on routing protocols such as BGP, OSPF, EIGRP, and OSI layers.
  • Utilize tools like SolarWinds, PRTG, SYSLOG servers, SNMP, and Wireshark for network analysis.
  • Manage network redundancy, high availability, and SLA compliance.
  • Coordinate emergency response during outages or critical failures.

Infrastructure Responsibilities

  • Administer and support VMware and Hyper-V environments.
  • Manage AWS and Azure infrastructure including VMs, VDI (Workspaces), storage, and networking.
  • Maintain SQL databases (installation, tuning, backup, and security).
  • Handle SAN, MSA, RAID configuration, and overall storage performance.
  • Support Office 365 (Exchange, Teams, SharePoint) and Active Directory / GPOs.
  • Conduct system and server monitoring to ensure uptime and reliability.
  • Implement and manage backup & disaster recovery strategies.
  • Maintain infrastructure documentation and prepare performance reports.
  • Collaborate with internal stakeholders and provide Tier-3 technical support.
  • Requirements :

  • Experience : Minimum 6+ years in a combined network and systems infrastructure role.
  • Strong hands-on experience with :
  • VMware, Hyper-V, and virtual environments
  • Fortinet / Palo Alto / Cisco firewalls
  • AWS / Azure cloud platforms
  • SQL Server and enterprise storage (SAN / MSA)
  • Routing protocols (BGP, OSPF, etc.)
  • Windows Server, Active Directory, GPO, and Office 365
  • Ability to troubleshoot end-to-end infrastructure issues independently.
  • Familiarity with monitoring tools (SolarWinds, PRTG) and packet analysis (Wireshark).
  • Preferred Certifications :

  • Cisco Certified Network Associate / Professional (CCNA / CCNP)
  • CompTIA Network+
  • VMware Certified Professional (VCP)
  • Microsoft Azure Administrator Associate
  • AWS Certified Solutions Architect (Associate)
  • Soft Skills & Competencies :

  • Strong problem-solving and decision-making skills
  • Excellent communication and documentation abilities
  • Capable of multitasking and handling critical support situations
  • Team player with a proactive and customer-centric approach
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