Director Delivery Management - Operations

India, Hyderabad, Telangana, India Req #2858 Thursday, July 25, 2024

Are you ready for the Most Impactful Work of Your Life?

Signant Health is a global evidence generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof. Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry. We innovate the leading-edge of clinical research data. We do it faster, better and with an eye on the future of our industry.

Role Purpose

The Director, Delivery Management ensures on-time delivery of all published services within the Global Technical Delivery (GTD) organization. This leader will create a scalable organization that flexes as the needs dictate. The deep delivery experience of this Director will allow them to partner closely with the Global Project Management organization, guaranteeing client expectations are met, and with other groups within, across, and outside Signant Health, as needed. This role will drive the adoption of best practices throughout the organization. It is expected of this inspirational leader to be able to work in ambiguous situations, lead change by influencing of others, and operate autonomously.

Want to join the Best Team of Your Life?

We’re looking for people who are excited by the potential to make a difference in the world. You need to be decisive, open to celebrating mistakes, able to communicate transparently and inclusively, and someone your team can count on. Most of all you need to be yourself!

As part of our team, your Key Accountabilities :

• Accountable for on-time delivery of all technical delivery commitments, with deep expertise on enterprise solution delivery, specifically large-scale and complex resource scheduling, forecasting, and risk mitigation.
• Deep expertise in one or more major competencies (Solution, Engineering, Testing, Delivery) who can enforce industry & regulatory best practices and consistency of standards use within their pods of responsibility.
• Experience leading geo-graphically dispersed organizations, with direct management responsibilities or indirect management of deliverables for 2+ concurrent projects at a given time.
• Ability to build upon synergies and manage exacting client expectations and executes resource management solutions, allowing teams to scale in response to changing needs.
• Establishes and drives both strategic and tactical direction of the organization by using industry-standard delivery and team performance metrics, constantly adjusting to raise team performance.
• Represents their teams / pods at all Delivery Cross-Portfolio Planning Exercises, with keen focus on release coordination and critical path alignment and acts as decision maker and escalation point-of-contact in resolving implementation impediments within their teams / pods.
• Partners strongly with the Global Project Management and Sales, Product, and R&D organizations to create a closed-loop feedback cycle of innovation.
• Coaches technical teams on capability and implementation best practices, with emphasis on agility, to improve quality, productivity, and efficiency.
• Implements financially-sound resource utilization solutions, indexed on low-cost operations and a progressive skills management framework.

You’ll need to bring : -

We would be thrilled if you bring in the below

We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are :

Does this sound like something you’d like to explore? Then we’d love to hear from you!

To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.

LI-AM1

At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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