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Product Consultant

Product Consultant

Caliber TechnologiesKanpur, IN
1 day ago
Job description

Product Consultant (1-4yrs exp)

  • Hand-on experience on pharma / projects and preferably with instrumentation background.
  • Patience to listen and understand customer queries.
  • Good Analytical and problem-solving skills.
  • Willing to learn and quickly mingle with the team members.
  • Flexible to travel for implementation.
  • LIMS / QAMS / DMS Domain Knowledge is added advantage.
  • Strong communication and oral skills are required.
  • Should be able to lead the project and team.
  • Should assist the customer all the way in the project execution.

Primary Responsibilities :

  • Demonstrate the Caliber products to Customers.
  • On-site build Installations and configurations.
  • Ensure thorough understanding of the customer requirements.
  • Assist delivery lead in Project kickoff and project planning
  • Execution of UAT / SAT (User Acceptance Test / Site Acceptance Test)
  • Execution of Installation Qualification protocol
  • Train the end-users on Caliber Products
  • Installation of production build and Database maintenance plan creation
  • Onsite support and customer call handling
  • Reproduce the reported issues or test case at offshore
  • Patch updating and maintenance
  • Installation of training, UAT and production builds
  • Execution of Operational Qualification
  • Support to customer on PQ execution
  • Interface Configurations.
  • Execute test scripts
  • Assist in internal validation of product
  • Execute Validation scripts
  • Document issues and deviations of on-site validation
  • Review validation outputs with customer
  • Prepare validation summary Report