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Senior Program Manager - Global Supplier Onboarding

Senior Program Manager - Global Supplier Onboarding

MicrosoftHyderabad, Telangana, India
30+ days ago
Job description

Overview

Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

We have an exciting opportunity in the Cloud Sourcing, Spares, Sustainability and Security organization. We are looking for an experienced Program Manager to deliver strategic initiatives and continuous improvement efforts with the highest impact to the organization, our partners, and suppliers. You will collaborate closely with internal and external stakeholders; business leads and IT leads to ensure that business outcomes are prioritized and successfully delivered. This role requires effective communication and change management skills to drive, integrate, and sustain process and system transformations across the organization and our supplier network, onboarding them to new processes, systems, and tools.

Qualifications

Required Qualifications :

  • Bachelor’s degree in Engineering, or related field AND 7+ years’ experience in Supply chain management, Operations, Project Management, or Program management
  • OR Master’s degree in Business / Supply chain / Industrial management or Industrial Engineering, or related field AND 5+ years’ experience in Supply chain management, Operations, Project Management, or Program management
  • 1+ years of experience in conducting or leading UAT / Supply chain software testing / ERP testing or quality assurance.

Preferred Qualification :

  • 8+ years of Supply chain and program management experience
  • 3+ years of experience in UAT / Supply chain software testing / ERP testing or quality assurance.
  • Demonstrate adept critical thinking skills and the capacity to navigate and resolve ambiguous situations effectively. Skilled at testing and onboarding processes and methodologies.
  • Excellent communication, collaboration, problem-solving and stakeholder management skills.
  • Lean Black Belt certification, PMP Certification
  • PROSCI Change Management certification.
  • Proven track record of cultivating trusted partnerships, fostering collaboration across teams, coordinating multiple timeline and time zones, and successfully managing complex, cross-disciplinary projects.
  • History of developing trusted partnerships, collaborating across teams, coordinating multiple timelines, and managing complex, cross discipline projects.
  • Possess functional expertise and hands-on experience in supply chain management, encompassing sourcing, planning, and execution processes.
  • Familiarity with prevalent industry methodologies, processes, and tools utilized in business roadmap management, ROI realization, and OKR (Objectives and Key Results) development.
  • Possess strong executive-level communication skills, capable of simplifying complex information for clear understanding.
  • Demonstrate strong business and finance acumen, with the ability to think strategically.

    • Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings; Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.

    Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings : Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

    Responsibilities

    Responsibilities :

  • Lead end to end supplier onboarding planning and execution.
  • Collaborate with project teams, functional teams, and IT to understand business requirements.
  • Overall resource planning and deployment
  • Work with individual project teams and tests lead to develop UAT approach and provide support in setup of UAT.
  • Coordinate and write test documentation including test plans, test scripts and report on findings
  • Ensure adequate test coverage and independent review of test scripts
  • Communicate onboarding progress with leadership and program team
  • Track setup of requirements for UAT and ensure that the test environment and data are ready for testing
  • Triage reported defects and problem solve when issues are found, collaborate with team members for solutions / mitigation plans
  • Coordinate tracking of UAT progress and results management and report on the status and issues of UAT to the program stakeholders.
  • Coordinate resolution and retest of defects and ensure that the test results are documented and approved by the end users.

    • Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect