SCCM Administrator

Title : Endpoint Management Consultant

Sector : IT & Services Consulting

Location : Permanent Work From Home (Anywhere in India)

Working Hours : Monday to Friday, Eastern Standard Time Zone

The impact you will have :

As a Professional Services Consultant on the Endpoint Management team, you will have the opportunity to help lead the service delivery functions related to the setup, configuration, and administration of Microsoft and Apple endpoints (mobile and desktop) for our valued enterprise and public sector clients.

In this highly visible customer-facing role, develop a deep understanding of their objectives and spot new opportunities when possible.

What you’ll do :

• Requirement Assessment : Conduct workshops with senior members of customer organizations to drive requirement assessment.
• Solution Design : Architect comprehensive solutions that integrate Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, and / os Apple Device Support and Management with third-party products, ensuring alignment with business goals.
• Customization and Integration : Design and implement customizations and integrations to meet specific client needs.
• Documentation : Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration : Lead the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support : Provide guidance and support during the testing phase, including functional testing and integration testing.
• Effective Communication : Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management : Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Mentoring : Mentor and guide team members on advanced modules and solution aspects.

What you’ll bring to the table :