The Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Consumer Internet / D2C
- Work alongside & learn from best in class talent
The Job
You will be responsible for :
Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.The Profile
You possess excellent interpersonal as well as written and verbal communication skills.You are a strong team player who can manage multiple stakeholdersYou possess strong analytical skills and are comfortable dealing with numerical dataYou pay strong attention to detail and deliver work that is of a high standardThe Employer
Our client facilitates cross border eCommerce internationally. Cross borders virtually with Our client and shop within a variety of products exclusively from our worldwide markets.