Job Description
Position Title, Responsibility Level
Business Analyst (B1)
Function
Global Products and Platforms
Reports to
Sr. Manager
Permanent / Temporary
Permanent
Span of Control
None
Location
Noida, Center 59
EXL's Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL's Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.
The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform . This position will require use of good knowledge in documentation.
Responsibilities
- Planning and designing business processes
- Assist in formulating recommendations to improve and support business activities
- Work on system designs and business architecture
- Collaborate with development and system SMEs
- Support Development and Quality Assurance efforts as needed
- Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
- Documenting business requirements and specifications
- Ensure that all details around product development are captured in documents and stored in a structured format
- Identify improvement opportunities in the product for improved customer experience
Primary Interactions
Onshore and Offshore Product TeamsPlatform Business Team and Technology TeamSenior Leadership of EXL, Global Technology and BusinessDelivery and Support teams within EXLInternal & External Auditors / ISG / BCP personnelSkills
Technical Skills
Property and Casualty Insurance knowledgeIT Business Analysis experienceDetailed understanding of IT Project Documentation is mandatoryExperience to define scope of projects and user story articulationFamiliarity working within a project management frameworkDirect client-facing / consulting experienceTime management skills, able to delivery within set timelinesAnalytical and problem solving skillsQuality Assurance and TestingIntermediate Microsoft SQL Server Management StudioShould be able to write queries and proceduresJIRAExperience working in an Agile environmentFamiliarity working with XML, JSON a plusUnderstanding of Power BI, how to create dashboards etc. (good to have not mandatory)Process Specific Skills
Detailed understanding of Agile and Waterfall project management methodologyInsurance knowledge is preferred (P&C)Soft skills
Excellent oral / written communication and presentation skillsExhibit leadership skills for a project at the program level.Good team skills and ability to work effectively with others throughout the organizationTechnical aptitudeAbility to organize and manage multiple priorities in a timeline driven environmentAbility to take ownership and lead a team through multiple projects in parallelWorking Hours
9 Hours window between 9 AM and 10 PM IST or based on business needsEducation Requirements
BS / BE / MCA / MBA / PGDMCertification in Insurance or IT Business Analysis PreferredWork Experience Requirements
4 to 8 years overall experienceAt least 4 years as Business Analyst working with Development TeamAcknowledgement(acknowledge that the information contained in this document is factual and complete)
Candidate Supervisor / Manager Date