Job Title : Senior ServiceNow Developer – SPM Specialist
Location : India (100% Remote)
Timings : 3.00PM to 12.00AM IST
Experience Level : 5 to 7 years
Job Summary
We are seeking a highly skilled Senior ServiceNow Developer with specialized expertise in Strategic Portfolio Management (SPM) to lead and support the design, development, and optimization of enterprise-wide ServiceNow solutions. The ideal candidate will bring deep knowledge of SPM modules and extensive experience across ITSM, ITOM, and Employee Center to deliver scalable, high-impact solutions that align with business goals.
Key Responsibilities
- Translate business requirements into robust technical solutions using ServiceNow best practices.
- Lead or contribute to the implementation and enhancement of SPM modules, including :
- Project Portfolio Management (PPM)
- Demand and Resource Management
- Strategic Planning Workspace and Planning Items
- Financial Planning
- Goals and OKRs
- Extend and maintain core functionality across ITSM, ITOM, and Employee Center.
- Design and implement custom solutions using :
- Client Scripts, Business Rules, Script Includes, UI Policies / Actions
- Flow Designer workflows
- Integrate ServiceNow with third-party systems using REST / SOAP APIs; ensure data accuracy and synchronization.
- Support platform governance, configuration management, and performance optimization.
- Create and maintain comprehensive technical documentation (configurations, workflows, procedures).
- Collaborate in Agile / SAFe development environments and participate in sprint planning, reviews, and retrospectives.
Required Qualifications
Minimum 5+ years of ServiceNow development experience across multiple modules.At least 2+ years of hands-on experience in SPM (formerly ITBM).Strong technical proficiency in :JavaScript, Glide API, and Flow DesignerSPM modules : Demand, Project, Program, Agile, Financial PlanningITSM and ITOM modulesExperience working in Agile or SAFe delivery models.Solid understanding of Employee Center for user experience design.Proven end-to-end delivery of ServiceNow implementations in enterprise environments.ServiceNow CSA certification is required; SPM / PPM certification preferred.Preferred Qualifications
Experience with :Performance AnalyticsService Portal or Employee Center ProCustom application developmentIntegration with Azure DevOpsStrong problem-solving and analytical abilities.Excellent communication and interpersonal skills.Ability to lead initiatives and mentor junior developers.