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Job Description :

Intermediate Quality Assurance Specialist

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.

About Applications Development at UPS Technology :

Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience. As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.

About this role :

The Quality Assurance Specialist provides mentorship and expertise in technologies and processes for Information Services (I.S.) Quality Assurance (QA). He / She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He / She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. He / She conducts comprehensive testing and risk-based assessments of the testing objects. This position uses source documentation as input and contributes to the planning and implementation of testing activities. The Quality Assurance Specialist leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He / She creates and selects tools and methodologies for review and approval by management.

Additional details :

Conducts QA Development Processes

• Develops and creates test ware (e.g., deliverables, plans, environment, data set-up, test cases, etc.) to ensure project test requirements are met.
• Identifies user requirements to ensure business scenarios and processes are incorporated into testing strategies for providing optimal designs.
• Designs test ware and leads test execution efforts to ensure defects are uncovered.
• Verifies test estimates and collaborates with test lead to ensure requirement testability and to establish adequate resource staffing.
• Provides QA input into business decisions and participates in project risk assessment reviews to increase efficiencies and to reduce risks.
• Identifies resources and activities required for each phase of testing to ensure testing needs are met.
• Manages and assigns tasks to resources to achieve objectives within a specific scope of work.
• Reviews results and reports to ensure test objectives and results are met.
• Assists development teams in root cause defect analyses and provides guidance in systems business process alignment to ensure proper resolution of identified defects.
• Provides status updates to key stakeholders (e.g., business users, project management, developers, etc.) to ensure test objectives are met and to support the project timeline.
• Identifies participants and the level of review required to ensure maximum quality standards.
• Conducts QA reviews and inspections to ensure accuracy and consistency of work products and test coverage (e.g., requirements, design, test plans, etc.).
• Updates work products to ensure versioning and configuration management.
• Executes tests and reviews results to ensure requirements and objectives are met.

Develops Test Solutions

Provides Expertise in Testing Across the QA Organization

Develops and Implements New Practices and Testing Standards

Contributes to Project Design

Minimum Qualifications :

Preferred Qualifications :

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.