Executive – Assurance and Operational Excellence

Primary : 1. Process review

• Payroll & Employee reimbursements - Test of controls , Fraud investigations, transaction audits, and efficiency improvements.
• Accounts Payable - Transaction audit, test of controls & efficiency improvements.

2. Developing dashboards for analysis, MIS analysis and identifying exceptions.

3. Participating in business process analysis and continuous improvements projects.

4. Designing & publishing Monthly & Quarterly MIS to F&A and HR heads.

Secondary :

1. Driving process improvement by leveraging relevant technology such as robotics process automation and Artificial Intelligence.

2. Participating in ISO certification programs and audits.

Departmental Activities :

Quality and Operational Excellence team does the Forensic investigation for Payroll, Employee Benefits and Vendor Payments, reporting MIS to ICs, analytics for ICs, periodic audit of controls, managing ISO certification, driving Business process improvements & automation.