Summary :

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.The HR Shared Services Manager is responsible for leading the team responsible for managing global employee data and records work. This leader will have the unique opportunity to help define our ways of working within our HRIS and CRM tools. In this role you will strategize how to improve and continue to innovate down to the details that produce a world class experience for our employees. This role calls for close partnership with People Operations colleagues as well as many other cross-functional partners. Our team is fast-paced and solutions-oriented with an unwavering commitment to partnership and employee experience. If you are looking for a challenging new role where you can see your impact every day, come join us.

Key Qualifications : Description :

This team owns the intake, resolution and escalation of operational work related to employee records and data. We provide centralized administration support for various programs, aligning business needs and regulatory requirements to manage employment data and documents. In this central role, you will manage and drive work across a team of operations specialists, using data-driven insights to shift resourcing strategies as needed and plan our support for large scale projects. Inspiring, supporting and leading a team is key to success in this role. RESPONSIBILITIES MAY INCLUDE : - Lead team in resolving issues of varied scope related to employment policies, practices and records - Maintain the highest regulatory and compliance standards in handling employee records - Ensure team processes complex data updates on records - Maintain file storage, including both digital and hard copy - Responding to time-sensitive requests for employment information from key Apple partners - Architect innovative and scalable solutions to drive productivity - Provide career development and mentorship to team of direct reports - Build and maintain a quality relationship with internal business partners - Collaborate with internal business partners to identify and resolve potential gaps - Monitor and constantly strive to improve the efficiency and effectiveness of processes

Additional Requirements :