Title and Summary
Managing Consultant, Advisors & Consulting Services, Digital and Traditional Marketing
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations : Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Roles and Responsibilities
Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop and / or lead marketing strategies and programs for large, regional, and global clients by working with technology and data
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
Lead team to effective marketing strategies and recommendations, and deliver impactful client presentations while growing team members’ roles and skillsProvide marketing expertise and day-to-day project delivery team leadership, support evolution of solutions with innovation and create a collaborative and inclusive environment for all levelsManage relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capitalProvide on-the-job training, coaching, and mentorship to junior consultantsQualifications
Basic qualifications
Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields : marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities / campaigns, media management and planning, direct response marketingExperience coaching and managing teams across multiple engagements with third partiesExperience managing key vendor and client relationshipsKnowledge of business KPIs, financials, and organizational leadershipAbility to identify new business development opportunities, and experience drafting proposals and scoping new opportunitiesAbility to provide perspective on industry and marketplaceAdvanced Word, Excel, and PowerPoint skillsAbility to manage multiple tasks and clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and the local office language (if applicable)Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications
Additional marketing experience in one or more of the following fields : marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production managementGlobal supply chain management (GSM), including sourcing new suppliers and assessing third party production vendorsExperience with data visualization tools (e.g., Tableau, Power BI)Experience leading development and implementation of solutions and measuring impact on clients' businessExperience generating new knowledge or creating innovative solutions for a firmRelevant industry expertise and / or experience in product, sales, or marketing technologyMBA or master’s degree with specialization in marketing or digital (not required)