We Elevate... Your Responsibilities
Key Work Area
- Creates technical information products according to group standards and deliver high quality content appropriate for the target audience.
- Collaborates with documentation requester and knowledge carrier.
- Collaborates closely with the Technical Author Manager, Technical Author Expert, Information Architect, and Technical Information Manager.
- Maintains excellent communication and rapport with cross functional teams.
- Reviews document requests and clarify questions with the concerned departments to ensure technical accuracy, on-time delivery, and quality well in advance.
- Analyze information in terms of its relevance to the documentation.
- Arranges information in modular form using topic-based single-sourcing methodology.
- Tracks time spent on technical documentation projects.
- Trains, advise, and support new staff regarding tools and processes
We Elevate... Your Best Self
Professional Experience :
Experience of 4-8 years as a technical author and illustrator (individual contributors).Relevant experience as a technical author and illustrator.Proficient with modularized documentation (XML / DITA).Strong knowledge of technical documentation and information management concepts.Experience with PTC Arbortext Editor and PTC Windchill.Experience in creating technical illustration with Adobe illustrator, PTC Illustrate, or IsoDraw.Expertise with rule-based writing using Simplified Technical English (STE).Strong organizational, planning and follow-up skills, and the ability to manage concurrent tasks and drive them to completion.Strong personal drive with can-do attitude, and the ability to work without supervision.Strong interpersonal skills and the ability to work effectively with others.Proactive behavior with strong analytical and problem-solving skills.Strong oral, written and presentation communication skills in English (minimum B2 / C1 level).Willingness to travel, domestic and international (less than 5%). Preferred :Experience with Component Content Management SystemsEducational Requiremets;
Formal education in engineering or technical communicationsOther Requirements :
Knowledge of elevator and escalator domain.Contribution to the development and continuous improvement of technical authoring processesAbility to communicate clearly to both technical and nontechnical audiences.Good organizational skills, self-starter, quick learner.Candidates from PCMC area or ready to relocate to PCMC (Pune)Preferred Candidates who can join us within 30 – 45 dayWe Elevate... You