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Jobs in Kolkata (west bengal)

Last updated: 7 hours ago
Voice Specialist

Voice Specialist

Tata Consultancy ServicesKolkata, West Bengal, India
Mega Walk-in | TCS Kolkata Hiring for International Voice.Address : Candor Tech Space ( Unitech Gate 1 stoppage).A1 Tower, 9th Floor, Action Area I, Newtown, Kolkata, West Bengal 700135.Experience- ...Show moreLast updated: 12 days ago
CUSTOMER SUPPORT ASSOCIATE ( NEPALI LANGUAGE )

CUSTOMER SUPPORT ASSOCIATE ( NEPALI LANGUAGE )

Gear IncKolkata, West Bengal, India
Full-time
Quick Apply
Customer Support Agent - English / Nepali Language.We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people fro...Show moreLast updated: 25 days ago
Talent Acquisition Associate

Talent Acquisition Associate

PRACYVAKolkata, IN
Job Title : Talent Acquisition Associate.Pracyva is a fast-growing Recruitment Service Provider focused on IT services.We’re looking to expand our internal talent team with someone who understands t...Show moreLast updated: 4 days ago
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Business Development Associate - Remote (Tamil)

Business Development Associate - Remote (Tamil)

AirblackKolkata, IN
Remote
Business Development Associate / Assistant Manager.Edtech, Beauty & Wellness, Banking, Insurance or related B2C.Airblack is India’s largest online skilling academy and one of the leading edtech com...Show moreLast updated: 30+ days ago
Territory Sales Person

Territory Sales Person

KardexKolkata, West Bengal, India
With over 2,500 employees worldwide, we develop and manufacture logistics solutions that are used in many different sectors such as industrial manufacturing, retail and administration.New Business ...Show moreLast updated: 11 days ago
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  • New!
Data Scraper Specialist

Data Scraper Specialist

ShopperbeatsKolkata, IN
Job Title : Data Scraper Specialist.Location : Remote / Kolkata / Baroda.Job Type : Full-time (can be adjusted as needed). We are seeking a skilled Data Scraper Specialist to extract detailed category and ...Show moreLast updated: 7 hours ago
Sales Support Specialist

Sales Support Specialist

RS SoftwareGreater Kolkata Area, India
Job Description for Lead-Sales Support and Bid Management.RS Software builds global, national and enterprise payment platforms, and has presence in four continents. The product suite combines with k...Show moreLast updated: 11 days ago
PROCESS COORDINATOR

PROCESS COORDINATOR

Yogini Tradex Private LimitedKolkata, WB, in
Quick Apply
Manufacturing / Hardware / Textile .The role involves coordinating between departments, tracking progress, resolving delays, and ensuring smooth workflow from order to delivery.Coordinate betw...Show moreLast updated: 3 days ago
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Backend Admin Support Specialist

Backend Admin Support Specialist

XCUTIVES Inc.Kolkata, IN
The ideal candidate will excel in data analysis, performance tracking and presentation development while ensuring seamless day-to-day operations,. Strong proficiency in MIS, PowerPoint, and Excel is...Show moreLast updated: 4 days ago
English Language Assistant

English Language Assistant

Graharatna GemsKolkata, West Bengal, India
We suggest you enter details here.This is a full-time on-site role for an English Language Assistant at Graharatna Gems located in Behala Sakher Bazar, Kolkata. The English Language Assistant will b...Show moreLast updated: 16 days ago
Airport ground staff vacancy for fresher's (2025)

Airport ground staff vacancy for fresher's (2025)

Tensoten ServicesKolkata, West Bengal, India
Quick Apply
We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic / International Airlines- Backend / Operational Executive - Airport || Cargo cargo superv...Show moreLast updated: 21 days ago
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Import Coordinator

Import Coordinator

PlattonKolkata, IN
CANDIDATES WITH EXPERIENCE IN THE FREIGHT FORWARDING INDUSTRY ONLY ‼️.CANDIDATES WITH EXPERIENCE IN THE FREIGHT FORWARDING INDUSTRY ONLY ‼️. CANDIDATES WITH EXPERIENCE IN THE FREIGHT FORWARDING INDU...Show moreLast updated: 28 days ago
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Talent Acquisition Specialist

Talent Acquisition Specialist

InobalKolkata, IN
Remote (Work from Home / Remote) .Freshers with excellent English communication skills may apply) .We are looking for a skilled and proactive HR Recruiter to lead our hiring efforts across internatio...Show moreLast updated: 12 days ago
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Product Specialist - US Shift

Product Specialist - US Shift

SocialPilotKolkata, IN
SocialPilot is looking for a product specialist to work closely with prospects and customers to help them derive the most value from SocialPilot. Your primary function would be to engage with prospe...Show moreLast updated: 4 days ago
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Associate- Accounts

Associate- Accounts

VehereKolkata, West Bengal, India
Responsible for financial reporting, accounting operations, and supporting financial processes across teams while maintaining confidentiality and data integrity. Post entries (Sales, Purchase, Journ...Show moreLast updated: 8 hours ago
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Sales Coordinator

Sales Coordinator

Peoplemint ConsultantsKolkata, West Bengal, India
Location-Kolkata ( local candidate only ).We are seeking a proactive and results-driven Sales Coordinator / Executive to. The ideal candidate will create customer quotes, follow up with clients, deliv...Show moreLast updated: 2 days ago
Media Associate

Media Associate

Nation with NaMoWest Bengal, India, India
We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an...Show moreLast updated: 11 days ago
Sales Trainer

Sales Trainer

Client of AnthroplaceKolkata, West Bengal, India
Design and deliver sales training programs.Create engaging training sessions to teach sales techniques, product knowledge, and customer handling skills. Help new team members get up to speed quickly...Show moreLast updated: 30+ days ago
Breakfast Cook to work in Newzealand

Breakfast Cook to work in Newzealand

2comsKolkata, WB, in
Quick Apply
Our client, a top resort in New Zealand, is in search of an experienced and dependable Breakfast Cook to become part of their team. The role primarily involves overseeing the preparation and serving...Show moreLast updated: 30+ days ago
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ServiceNow Discovery & Service Mapping Specialist (ITOM)

ServiceNow Discovery & Service Mapping Specialist (ITOM)

PapigenKolkata, IN
You’ll work closely with an international IT Service Management team across time zones, contributing to.ServiceNow Discovery and Service Mapping. Conduct working sessions with IT and application tea...Show moreLast updated: 7 hours ago
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Voice Specialist

Voice Specialist

Tata Consultancy ServicesKolkata, West Bengal, India
12 days ago
Job description

Mega Walk-in | TCS Kolkata Hiring for International Voice

INTERVIEW DETAILS :

Interview date : 3rd May 2025, Saturday

Interview time : 10 AM to 12 PM

Venue : (Kolkata)

Tata Consultancy Services

Address : Candor Tech Space ( Unitech Gate 1 stoppage)

A1 Tower, 9th Floor, Action Area I, Newtown, Kolkata, West Bengal 700135

Experience- minimum 1 year -5years

Education / Qualifications : -

10+2+3) years of regular education

B.com, M.com, BBA, MBA, any graduate

Job Summary :

Looking for a dynamic and articulate individual to join our Customer Service team as a Voice Profile specialist, to deliver exceptional customer support through clear and effective communication. Associates will be expected to handle inquiries, resolve complaints (if any) and enhance customer satisfaction while upholding the company's values and standards.

Key Responsibilities :

  • Respond to customer inquiries via phone, providing accurate and timely information
  • Identify and resolve customer issues efficiently, ensuring first call resolution
  • Maintain empathetic tone during all interactions
  • Communicate with a neutral or UK specific accent to ensure clarity and understanding
  • Record and update customer information accurately in the CRM
  • Adhere to company protocols, policies & scripts while delivering personalised service
  • Handle high call volumes and multitask effectively in a asst paced environment
  • Escalate company issues to appropriate teams when necessary
  • Provide feedback and suggestions to improve customer service processes

Preferred Skills & Qualifications :

Prior experience in voice-based roles, preferably in the utility domain

Excellent communication skills with a professional and empathetic approach

Proficiency in handling customer queries and providing tailored resolutions

Flexibility to work in UK shifts and adapt to a fast-paced environment

About TCS :

A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.

TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey