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Zone IT SolutionsGurugram, HR, IN- Full-time
- Remote
- Quick Apply
We are looking for a number of Customer Centre Representatives with background in IT / Service / Recruitment or Financial Services industry We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can.
Requirements
As part of the day-to-day operations, the associates will be expected to perform the following :
- Manage customer accounts for their end-to-end service activation.
- Informing customers about the process scheduling of appointments and service activation
- Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer
- Engage customers by utilizing effective questioning techniques to identify issues
- Time management and the ability to prioritize workloads to meet targets
- Meet all productivity and quality performance measures related to the role
To be successful you will have :
Benefits
About Us
Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.