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Last updated: 16 days ago
Support Specialist - L1

Support Specialist - L1

POWER BRIDGE SYSTEMS PRIVATE LIMITEDBengaluru, KA, in
₹400,000.00–₹540,000.00 yearly
Quick Apply
We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware ac...Show moreLast updated: 19 days ago
Merchandiser

Merchandiser

Smart Work ConsultantsKarur, Tamil Nadu, India
A leading home textile industry is looking for.The ideal candidate will manage the selection sourcing pricing and delivery of home textile products ensuring alignment with market trends and custome...Show moreLast updated: 23 days ago
New Vacancy For Airline Cabin Crew Airport Ground Staff

New Vacancy For Airline Cabin Crew Airport Ground Staff

Samaritan Integrated ServicesThiruvananthapuram, KL, in
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Job opening at Airport Ground staff or Drivers staff.Airlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator...Show moreLast updated: 21 days ago
Need for Ground Staff Airport Jobs thiruvananthapuram

Need for Ground Staff Airport Jobs thiruvananthapuram

Frigosan Integrated ServicesThiruvananthapuram, Kerala, India
Welcome Passengers On Board and Directing Them to Their Seats.Providing Information and Safety Procedures to the Passengers Checking all Seat Belts and Galleys are Secure Prior Takeoff.Making Annou...Show moreLast updated: 23 days ago
Mainframe - Production Support (Control M)

Mainframe - Production Support (Control M)

Saaki Argus & Averil ConsultingBengaluru, Karnataka, India
Quick Apply
Technical Expertise : Proficiency in COBOL, JCL, DB2, VSAM, MVS, Endeavor , TSO, CICS, Control-M, and basic IBM utilities. Analyze intricate mainframe programs, identify bottlenecks, and optimize per...Show moreLast updated: 30+ days ago
Personal assistant

Personal assistant

NaukripayJaipur, RJ, in
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Personal Assistant (PA) provides administrative and organizational support to individuals, helping them manage their time, tasks, and personal lives. They may handle a range of duties from managing ...Show moreLast updated: 22 days ago
Customer Care Professional

Customer Care Professional

Zimson WatchesBangalore, Karnataka, India
Full-time
Join Our Team at Zimson : Service Co-Ordinator!.Zimson, a trusted name in watch retailing since 1948, boasts over 50 top international and national watch brands. With 100+ stores across South India i...Show moreLast updated: 29 days ago
  • Promoted
PKI Consultant

PKI Consultant

Dotsquares TechnologiesJaipur
Job Title : Senior PKI Consultant Location : Noida, Uttar Pradesh, India The Opportunity : Show moreLast updated: 19 days ago
  • Promoted
SuccessFactors Integration Consultant

SuccessFactors Integration Consultant

Career Stone ConsultingPune
Delivery Lead, Enabling Functions.Job Description : - The Functional Engineer in this role is an Integrations Expert within the organization with primary focus on SuccessFactor...Show moreLast updated: 30+ days ago
  • Promoted
Axway API Consultant

Axway API Consultant

GeekSoft ConsultingChennai
Job Summary : We are seeking an experienced Axway API Consultant to join our growing team in Noida.In this role, you will be responsible for designing, implementing, and suppor...Show moreLast updated: 30+ days ago
Consultant - Zoho Consulting

Consultant - Zoho Consulting

CBOSITDehradun, UT, in
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CBOSIT Technologies is looking for a Zoho Implementation Specialist to join our team of Business Consultants.We need a skilled and innovative candidate who is confident in process re-engineering an...Show moreLast updated: 19 days ago
Business Development - Employee WellnessHR Solutions

Business Development - Employee WellnessHR Solutions

YO HR CONSULTANCYNorth Delhi, Delhi, India
Locations Delhi / Mumbai / Bengaluru.Total work Experience : 5 Years.Experience in direct sales of products and services (IT and NonIT) to the enterprise account. Background in selling to the HR persona ...Show moreLast updated: 16 days ago
BFSI Recruiter - Work From Home

BFSI Recruiter - Work From Home

Abacus ConsultantsAnywhere in India
Remote
Quick Apply
Define Resourcing Strategy and deliver key priorities for the business e.Quality of Hiring, Employer Branding, Sourcing Strategy. To hire quality job candidates, which can save the company time and ...Show moreLast updated: 30+ days ago
Hiring For Urgent Recruitment For Ground Staff Departments Executives

Hiring For Urgent Recruitment For Ground Staff Departments Executives

Kaitech technologies ServicesThiruvananthapuram, KL, in
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We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers.Your duties will include welcoming passengers, providing information, assisti...Show moreLast updated: 20 days ago
  • Promoted
CentoTech Services - SharePoint Intranet Specialist

CentoTech Services - SharePoint Intranet Specialist

CentoTech ServicesHyderabad
Role : SharePoint Intranet Specialist We are looking for an experienced SharePoint Intranet Specialist to lead the design, development, and implementation of engaging...Show moreLast updated: 19 days ago
Ground Instructor

Ground Instructor

CAEGondia
Full-time
Responsible for conducting classroom instruction in aircraft systems.Prepares and conducts briefings, oral and written examinations. Assists with courseware development in the training program to ke...Show moreLast updated: 30+ days ago
Demand Generation Associate

Demand Generation Associate

Video SDKSurat City, GJ, in
Quick Apply
Job Title : Demand Generation Associate.Campaign Strategy & Execution : .Plan and execute multi-channel campaigns (email, social media, PPC, webinars, hackathons) that resonate with developers an...Show moreLast updated: 27 days ago
  • Promoted
Team Leader - Payments

Team Leader - Payments

TopSource WorldwidePune, India
About Us : - We're a professional, dedicated team operating in every major market across the globe, with a knack for helping businesses thrive and expand.We offer our payro...Show moreLast updated: 24 days ago
  • Promoted
ReNew - Government Relations & Corporate Affairs Role

ReNew - Government Relations & Corporate Affairs Role

ReNew Power Private LimitedGurgaon, India
Job Description : Corporate Affairs and Government Gurugram ReNew, Indias leading decarbonisation solutions provider committed to powering a sustainable future, is seeking a s...Show moreLast updated: 30+ days ago
Customer support Executives - Kopar Khairane

Customer support Executives - Kopar Khairane

Mintskill HR Solutions LLPKopar Khairane, MH, in
Quick Apply
Answer incoming calls, emails, and chat inquiries from customers professionally and efficiently.Address customer queries related to products, pricing, orders, and delivery.Provide accurate informat...Show moreLast updated: 18 days ago
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Support Specialist - L1

Support Specialist - L1

POWER BRIDGE SYSTEMS PRIVATE LIMITEDBengaluru, KA, in
19 days ago
Salary
₹400,000.00–₹540,000.00 yearly
Job type
  • Quick Apply
Job description

Job Description

Job Summary

We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, replacements, etc. Additionally, you will provide customer support and service request enhancements with a main focus on providing access and permissions to systems and applications.

Responsibilities :

  • First point of contact for IT-related queries and hardware issues.
  • Provide basic troubleshooting for laptops, desktops, printers, scanners, and other IT peripherals.
  • Handle software installations, updates, and basic configuration (e.g., MS Office, Outlook, VPN clients, Antivirus).
  • Respond to incidents and service requests logged via the ticketing system, ensuring timely acknowledgment and resolution within SLAs.
  • Diagnose and troubleshoot hardware failures (RAM, HDD, Motherboard, Network Adapters, etc.).
  • Assist in setting up and maintaining IT equipment, including desktops, laptops, monitors, docking stations, etc..
  • Perform asset tagging, inventory management, and hardware audits.
  • Coordinate with vendors for hardware repairs and warranty claims.
  • Support with password resets, account lockouts, and profile configurations in Active Directory / Azure AD.
  • Assist with user onboarding / offboarding processes — configuring new joiner systems, creating accounts, and decommissioning old hardware.
  • Basic troubleshooting of LAN, WiFi connectivity issues.
  • Coordinate with the Network Team for escalations if required.
  • Ensure proper configuration of IP, DNS, and Proxy settings on user systems.
  • Maintain incident logs, issue tracking sheets, and resolution documents.
  • Contribute to the knowledge base by documenting fixes for recurring issues.
  • Provide regular reports to team leads on ticket volumes, resolution times, and common issues.

Requirements

  • Basic understanding of Windows OS, Mac OS (if applicable), and common applications.
  • Good knowledge of desktop / laptop hardware components.
  • Familiarity with Active Directory and basic user administration.
  • Basic understanding of LAN / WAN, IP addressing, DNS, and VPN.
  • Strong communication and interpersonal skills for remote and on-site support.
  • Ability to work under pressure and manage multiple tickets simultaneously.
  • Experience with ITSM tools (ServiceNow, Jira, etc.)
  • Basic troubleshooting of printers, scanners, and conferencing equipment.
  • Awareness of ITIL processes (Incident Management, Request Fulfillment).
  • Knowledge of remote support tools (AnyDesk, TeamViewer, SCCM, Intune).
  • Diploma / Bachelor's degree in IT, Computer Science, or related field.
  • CompTIA A+ , ITIL v4 Foundation
  • Benefits

  • Health insurance coverage for self, spouse and kids.
  • Retirement savings plan with employer matching contributions.
  • Opportunities for professional development and advancement within the organization.
  • Requirements

  • Conduct project kick off, design sessions for converting the High-Level Design (HLD) to a Low Level Design (LLD) matching customer technical and business requirements in the areas of Virtualization and Hyper-converged
  • Incentive structure will be discussed during the course of evaluation Infrastructure (HCI)
  • Successfully implement the agreed LLD in the stipulated timeframe
  • Create and submit documentation to secure sign off from the customer on the implemented project
  • Acquire additional skills and certifications in similar or other technologies that are aligned to the vision of Power Bridge
  • Design, setup and maintain the Customer Centre of Excellence (CoE)
  • Assist Pre-Sales team (if Required) on vetting the solution to ensure all the solution components are proposed or covered to deliver the project as per the requirement of the customer
  • Suggest Pre-Sales team in regards to designing solutions that are optimized technically and commercially
  • Upskilling the teammates in your area of expertise to build the team
  • Meet deadlines, and adapt to a fast-paced and dynamic environment. Bachelor's degree in a relevant technical field such as computer science, information technology or engineering. Additional certifications or advanced degrees are a plus.
  • Minimum of 6+ years of Proven experience in the skillset mentioned.
  • Professional certifications like VCP, MCSE, ITIL etc is a must
  • Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
  • Exceptional communication and interpersonal skills, with the ability to build strong client relationships and effectively communicate technical concepts to non-technical stakeholders.
  • The customer-centric mindset with a focus on delivering exceptional service and exceeding client expectations.
  • Strong problem-solving and decision-making abilities, with a track record of resolving complex customer issues.
  • Knowledge of project management methodologies and best practices.