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Jobs in India

Last updated: 20 days ago
Service Planner - Bangalore East

Service Planner - Bangalore East

Rentokil InitialBengaluru, KA, IN
Full-time
Quick Apply
Rentokil PCI is the leading pest control service provider in India.A Rentokil Initial brand, Rentokil.PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one....Show moreLast updated: 30+ days ago
US Bench sales Recruiter

US Bench sales Recruiter

Digitals AI IncHyderabad, TS, IN
Remote
Full-time
Quick Apply
Digitals AI is a forward-thinking technology company based in California, dedicated to revolutionizing various industries through innovative AI-driven solutions. Our mission is to harness the power ...Show moreLast updated: 30+ days ago
Contracts Specialist

Contracts Specialist

Partner One CapitalIN
Remote
Full-time
Quick Apply
In business for over 25 years, Partner One Capital is one of the fastest-growing enterprise software groups in the world. Over 1000 of the world's largest corporations and governments rely on our so...Show moreLast updated: 30+ days ago
Sales Officer

Sales Officer

Exponent EnergyElectronic City, KA, IN
Full-time
Quick Apply
This team runs on a hustle mindset with an objective to increase Exponent Energy’s market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology...Show moreLast updated: 30+ days ago
AVP Sales

AVP Sales

Elevation CapitalMumbai, MH, IN
Quick Apply
SolarSquare wants to be the Home-Energy brand of future India.We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand -...Show moreLast updated: 30+ days ago
Data Entry Operator

Data Entry Operator

Job RabbitsLudhiana, PB, in
Quick Apply
Gathering, collating, and preparing documents, materials, and information for data entry.Conducting research to obtain information for incomplete documents and materials. Creating digital documents ...Show moreLast updated: 20 days ago
International Business Development Associate

International Business Development Associate

ID Tech Solutions Pvt LtdGurgaon, HR, in
Quick Apply
We are seeking a motivated and experienced International Sales Specialist to join our dynamic sales team.The ideal candidate will be responsible for developing and executing sales strategies to dri...Show moreLast updated: 28 days ago
  • Promoted
Tele Caller- Tele Sales

Tele Caller- Tele Sales

Promark Techsolutions Private LimitedMohali, Punjab, India
Promark Techsolutions Private Limited, headquartered in Mohali, is a leading innovator in the Audio and Video Equipment Manufacturing industry since 2003. Pioneering high-quality products such as Wr...Show moreLast updated: 28 days ago
  • Promoted
BFSI Recruiter - Work From Home

BFSI Recruiter - Work From Home

Abacus ConsultantsAnywhere in India
Remote
Quick Apply
Define Resourcing Strategy and deliver key priorities for the business e.Quality of Hiring, Employer Branding, Sourcing Strategy. To hire quality job candidates, which can save the company time and ...Show moreLast updated: 30+ days ago
Agri Advisor

Agri Advisor

Rise Agro Infra Pvt LtdIndore, MP, in
Quick Apply
Agri Advisor should be dynamic, enthusiastic, and energetic towards the work.The executive will have to develop Clients across the given region. Targets are pre-defined for each region in India by t...Show moreLast updated: 22 days ago
Talent Acquisition Associate

Talent Acquisition Associate

2070HealthMumbai, MH, IN
Quick Apply
India's premier Venture Studio, pioneering an innovation platform dedicated to building groundbreaking healthcare companies from the ground up. Our mission is to identify and seize disruptive opport...Show moreLast updated: 26 days ago
PYP Coordinator

PYP Coordinator

Oxbridge International SchoolChennai, Chennai, IN
Quick Apply
An exciting opportunity to work within a vibrant and dynamic International School in Tashkent, Uzbekistan, which boasts both the International Baccalaureate and local educational systems.About Oxbr...Show moreLast updated: 30+ days ago
Welder & Fitter needed for Gas Projects India Pvt Ltd

Welder & Fitter needed for Gas Projects India Pvt Ltd

GAS PROJECTS INDIA PVT LTDNavi Mumbai, Maharashtra, India
serp_jobs.job_card.currency_salary_dayly
Quick Apply
Gas projects india is a heavy engineering company looking for pan India basis candidates for site (Field) Job.Candidate having Pipe line work experience. Daily allowance of Rs 500 / day will be provid...Show moreLast updated: 30+ days ago
Business Development Specialist

Business Development Specialist

QodeIN
Remote
Full-time
Quick Apply
We revolutionize talent acquisition by leveraging data and automation.Our platform uses LLMs to transform unstructured data into actionable insights, creating "Private Talent Pools" for recruiters....Show moreLast updated: 30+ days ago
Daycare Teacher - Kido International Preschool & Daycare

Daycare Teacher - Kido International Preschool & Daycare

Kidochennai, TN, IN
₹200,000.00–₹300,000.00 yearly
Full-time
Quick Apply
Cubic block 181 / 183,200 feet pallavaram thoraipakkam radial Road,near Vels University of Zamin pallavaram village pallavaram taluka, Kanchipuram district Chennai, Tamil Nadu 600043.Female Candidate...Show moreLast updated: 30+ days ago
  • Promoted
Ground Instructor

Ground Instructor

CAEGondia
Full-time
Responsible for conducting classroom instruction in aircraft systems.Prepares and conducts briefings, oral and written examinations. Assists with courseware development in the training program to ke...Show moreLast updated: 30+ days ago
Offshore Listing Agent (Onsite)

Offshore Listing Agent (Onsite)

ClearSourceNoida, Uttar Pradesh, IN
Quick Apply
Are you organized, detail-driven, and passionate about e-commerce? We’re seeking an Offshore Listing Agent to join our growing team. In this role, you'll manage our product listings acro...Show moreLast updated: 30+ days ago
Institutional sales

Institutional sales

Delta ExchangeIN
Remote
Full-time
Quick Apply
We are seeking a dynamic and experienced Institutional Sales professional to join our team.The ideal candidate will have a strong background in working with brokers and exchanges, with a proven tra...Show moreLast updated: 30+ days ago
Agent - Fulfillment (Ticketing)

Agent - Fulfillment (Ticketing)

Etraveli GroupPune, MH, IN
Full-time
Quick Apply
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and tra...Show moreLast updated: 30+ days ago
PRT English, CBSE School

PRT English, CBSE School

TriGem SolutionsJunagarh, GJ, in
Quick Apply
A reputed CBSE school is seeking a dynamic and dedicated Primary English Teacher to join their enthusiastic team of educators. As a CBSE-affiliated school located in Jungadh, Gujarat, they are commi...Show moreLast updated: 21 days ago
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Service Planner - Bangalore East

Service Planner - Bangalore East

Rentokil InitialBengaluru, KA, IN
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

For more details : https : / / www.rentokil-pestcontrolindia.com

About the Role :

  • Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM / OM / Assistant Branch Manager / Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders."

Job Responsibilities :

  • To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced.
  • Must have a good knowledge of the branch territory.
  • To ensure that the Service Companion usage is maximised for all the service deliveries & should be always above 95%
  • Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch
  • To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time
  • Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning”
  • Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.
  • Ensure customer service-related complaints or termination notifications / STOP Services are attended to effectively and promptly.
  • Manage service documentation and ensure all customer / technician’s feedback are followed up with actions
  • Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise.
  • Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner
  • Coordinate with the IT team for new users, device issues etc.
  • Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity
  • Follow callout process so as to ensure that the complaints are delivered only after raising the ticket
  • Review service reports with OM, OE and BM and highlight areas of concern – critical backlog and weekly trend to manager.
  • Reviews and provides service compliance updates daily.
  • Assist & help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs
  • Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling
  • Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements
  • Utilise the Route technicians for jobbing only after the route technicians routine services are delivered
  • Expected to be knowledgeable about company safety policies and safety (SRA)
  • requirements on the job, be able to read and understand company policies

  • Any unresolved issues should be quickly elevated to the next level of management for
  • prompt resolution

  • Any other similar duties as and when specified by the manager
  • REPORTING

  • Daily, weekly & monthly (SOS) State of Service for Branch. Residential GSS SOS should also
  • be the priority

  • Weekly reporting of pending jobs, ageing profiles to ABM / BM
  • Monthly reporting of technician wise trends.
  • Maintain State of Service and productivity data per technician
  • Maintain visibility on complaints received and report on all call outs / critical incidents received from branch.
  • Annual Leave planning of technicians
  • Ensure that each technician service productivity is achieved as per set targets
  • Key Result Areas :

  • On time service planning with ZERO pending services every month
  • Monitoring SCP active devices & Usage on weekly basis
  • Minimum expectancy on SCP active device(100%) & usage >
  • Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch
  • Minimizing service backlog (meet our contractual obligations)
  • Competencies (Skills essential to the role) :

  • Be decisive
  • Attention to details and accuracy
  • Planning & organizing
  • Analytical skills
  • Customer oriented
  • Negotiation skills
  • Ability to work patiently in a dynamic service environment
  • Requirements

    Educational Qualification / Other Requirement :

  • Minimum graduation with 1 to 3 years of relevant experience of managing team
  • Basic computer skills - for reporting / work management (Advanced computer skills would be an added advantage)
  • Communication - speaking on phone to external customers & internally with technicians,
  • other Operations colleagues.

  • Knowledge of territory which is handled for planning
  • Occasional Travel required within the Division
  • Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish service requirements and provide information, assurance and advice as required
  • Communicate all service issues in a timely manner to the ABM / BM, Operations Manager
  • Role Type / Key working relationships :

  • Individual contributor role
  • External- Customers and customer representatives
  • Internal - Sales, Operations, Business support functions
  • Benefits

    What can you expect from RPCI?

    Our values lie at the core of our mission and vision. We believe that it’s our people who

    make our company what it is. We believe in :

  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation
  • DEI statement : At RPCI, we believe in commitment to build an inclusive, varied workplace

    welcoming to people of all backgrounds.