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Customer Support Executive – International Voice & Non-Voice Process

Customer Support Executive – International Voice & Non-Voice Process

FoundeverHyderabad, Telangana, India
12 days ago
Job description

Foundever is hiring enthusiastic and customer-focused professionals to join our growing team in Hyderabad . We are looking for candidates for both International Voice and International Non-Voice processes.

Whether you prefer handling calls or supporting customers via chat / email, this is your opportunity to work in a global customer experience environment and grow with a team that values service excellence.

Key Responsibilities (Role-specific) :

Voice Process :

  • Manage inbound / outbound calls to assist international customers
  • Resolve queries with empathy and efficiency
  • Maintain high service standards and communication etiquette

Non-Voice Process :

  • Respond to customer inquiries via chat and email
  • Provide accurate and timely information
  • Ensure clarity, professionalism, and effectiveness in written communication
  • What We’re Looking For :

  • Freshers & experienced candidates
  • Minimum qualification : 12th pass and above
  • Excellent written and verbal communication skills in English.
  • Willingness to work in rotational shifts and weekly offs
  • Must be located in or ready to relocate to Hyderabad
  • Open to working from office only
  • Perks & Benefits :

  • Two-way company-provided transport
  • Performance-based incentives
  • Comprehensive training and support
  • Exposure to international client handling and corporate standards
  • We’re excited to meet individuals who are ready to take on new challenges and thrive in a vibrant, supportive environment.

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    Customer Support Executive • Hyderabad, Telangana, India

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