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International voice support

International voice support

People Staffing SolutionsIndia
12 days ago
Job description

We are hiring for

International Voice Support Executives

for our Gurugram and Mumbai locations. The ideal candidates should have

1–5 years of experience

in handling international voice processes, preferably in BPO or customer support roles. Responsibilities include managing inbound and outbound calls with customers from global regions such as the US, UK, or Australia, resolving queries related to products, services, billing, or technical issues while ensuring high customer satisfaction and adherence to SLAs. Candidates must possess

excellent verbal communication skills in English

preferably with a neutral or international accent, and should be comfortable working in

24×7 rotational shifts

including night shifts. Familiarity with CRM or ticketing tools, along with a customer-first attitude, is essential. Immediate joiners with strong interpersonal skills and a proactive approach to handling customer interactions are preferred.

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International Voice • India

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