Oracle Procurement Consultant

Experience Level : 7+ Years

About the Role :

We are seeking a highly experienced and motivated Procurement Support Analyst with a strong background in Oracle Fusion Procurement modules to join our team. The successful candidate will play a critical role in providing functional support, resolving incidents, addressing user queries, and optimizing our Source-to-Contract processes. This position requires deep expertise in Oracle Fusion Procurement, excellent problem-solving skills, and the ability to work effectively with both business users and technical teams.

Key Responsibilities :

Functional Support & Incident Resolution :

• Provide expert functional support for Oracle Fusion Procurement modules, with a strong focus on the entire Source-to-Contract process (including but not limited to Purchase Orders, Inventory, Requisitioning, Procurement Contracts, Sourcing, Costing, TAB Accounting, Work In Progress (WIP), etc.).
• Investigate, diagnose, and resolve incidents promptly and efficiently, ensuring users are kept fully informed of progress and resolution.
• Identify application and interface issues, escalating them to the appropriate Level 3 (L3) technology teams when necessary.
• Address user queries and ad-hoc requests related to Oracle Fusion Procurement.
• Capture, log, and coordinate service requests from users.
• Resolve service requests at the first line of support using established scripts and knowledge articles, contributing to the continuous enhancement of the knowledge base.

Operational Excellence & Process Improvement :

Collaboration & Communication :

including spreadsheet integrations).

Financial Process Acumen :

Skills Required : Domain Skills :

Technical Skills (Must Have) :

Soft Skills :

Education :

ref : hirist.tech)