Business Analyst

We are seeking a highly analytical and experienced Business Analyst to join our centralized GBS operations team. This pivotal role will report to the Sr. Operations Manager and is responsible for establishing consistent, standardized, and robust reporting capabilities across our source and screen, RPO Admin, and MSP functions. You'll leverage your expertise in data analysis, visualization, and automation to design and deliver high-impact reports and dashboards that empower data-driven decision-making. Beyond reporting, this role also encompasses critical financial management, billing, and supplier relations, making you a central figure in ensuring operational efficiency and accuracy.

Key Responsibilities :

Advanced Reporting & Analytics :

• Lead the development, maintenance, and enhancement of sophisticated regular and ad-hoc reports, interactive dashboards, and compelling data visualizations.
• Perform in-depth analysis of complex, large-scale datasets to uncover critical trends, identify patterns, and generate actionable insights that inform strategic business decisions.
• Establish and maintain comprehensive documentation for report definitions, data lineage, and data sources to ensure transparency and consistency.
• Proactively collaborate with diverse stakeholders to deeply understand their evolving reporting requirements, ensuring reports are accurate, relevant, and directly address business needs.
• Champion data integrity and consistency across all reporting platforms, meticulously troubleshooting and resolving any data discrepancies or reporting issues.
• Provide expert training and support to end-users on report generation and effective data interpretation.
• Continuously monitor report performance, proactively identifying opportunities for improvement and optimization.
• Stay at the forefront of industry best practices and emerging technologies in data analysis, reporting, and business intelligence.

Financial & Operational Oversight :