Travel Operations Executive

Job Description

• Travel Coordination : Manage end-to-end travel bookings, including flights, accommodations, transportation, and activities, ensuring all arrangements align with client preferences and company policies.
• Vendor Management : Establish and maintain relationships with travel vendors such as airlines, hotels, and car rental agencies. Negotiate contracts and rates to secure cost-effective travel solutions.
• Itinerary Planning : Develop detailed travel itineraries, providing travelers with necessary documents and information, and making adjustments as needed.
• Customer Service : Address and resolve client inquiries and issues promptly, ensuring a high level of customer satisfaction throughout the travel process.
• Compliance and Documentation : Ensure all travel activities comply with relevant regulations, company policies, and documentation requirements, including visas and travel insurance.
• Financial Management : Monitor travel budgets, process expenses, and seek opportunities for cost savings without compromising service quality.

Requirements

Requirements

Educational Background : Bachelor’s degree in Travel and Tourism, Hospitality Management, Business Administration, or a related field Experience : Minimum of 2-3 years in travel operations or a similar role, with a proven track record of managing complex travel arrangements. Technical Proficiency : Familiarity with travel booking systems (e.g., Amadeus, Sabre), CRM software, and Microsoft Office Suite. Soft Skills : Strong organizational and multitasking abilities, excellent communication and negotiation skills, and a customer-centric approach. Industry Knowledge : In-depth understanding of travel industry regulations, compliance requirements, and best practices. Advanced Certifications : Certifications in travel management or project management can be advantageous. Language Proficiency : Fluency in multiple languages, especially those relevant to key travel destinations, enhances communication with a diverse clientele. Adaptability : Ability to stay abreast of emerging trends such as digital transformation, sustainability, and changing travel patterns, adapting operations accordingly