Change Management Business Partner

about the role

Context and challenges

In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services.

Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive.

To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models.

Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation. The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees. To do so we are in the process of reimagining our IT to better serve the Business. We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products.

Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India.

You will join the Communication & Change management department within COO direction of Digital Technology in Orange Business.

This department is in charge of defining the communication strategy and the change management plan of Digital Technology. We orchestrate and implement the communication plan accordingly and in articulation with the change management plan.

Our objectives are to :

Drive internal communication and external towards key stakeholders

Share regular progress status on our strategy and overall transformation plan

Guide & support our teams through change

Increase our teams buy-in into the transformation plan

Engage our managers community

Job Summary

We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan department within the Digital Technology team.

This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy. You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts.

Key Responsibilities

Contribute to the development of the overall change management strategy for the Digital Technology department.

Implement change management plans that effectively support our team to embrace transformation

Engage with Digital Technology teams to implement change initiatives.

Collaborate with stakeholders to gather insights and feedback to enhance change management efforts.

Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed.

Facilitate workshops and meetings to promote engagement and collaboration among teams.

Articulate change management plan with communication

Collaborate with cross-functional teams to gather information and insights

about you

Education

Master’s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus)

Experience – minimum 8 years

• Minimum 5 years in a change management role, preferably within a technology or digital environment.
• Experience in working in a multicultural environment
• Ideally working experience in consulting
• Significative experience working at a TelCo of tech company

Skills

Mindset

additional information

department

Chief Technology Info Office

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

contract

Regular