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ServiceNow Engineer - Incident Management

ServiceNow Engineer - Incident Management

Emperen TechnologiesChennai
21 days ago
Job description

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore.

Duration : 12 Months.

Timings : Full Time (As per company timings).

Notice Period : Immediate Joiners Only.

Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps).

Job Role : ServiceNow SecOps Vulnerability Response SME.

We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team.

The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment.

Key Responsibilities :

  • Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance.
  • Develop catalog items, record producers, workflows, and service requests.
  • Configure integrations with vulnerability scanning tools and external systems.
  • Automate processes using scripting and ServiceNow Orchestration.
  • Maintain and manipulate data between ServiceNow and other systems.
  • Monitor application health, compliance, and usage.
  • Perform system / integration testing and lead troubleshooting efforts.
  • Collaborate with clients to analyze their environment and propose optimal solutions.

Required Skills & Experience :

  • 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response).
  • Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset).
  • Strong knowledge in CMDB, Discovery, and external integrations.
  • Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX.
  • Experience with REST / SOAP integrations, web UI development, and relational databases.
  • Agile methodology experience is a must.
  • Ability to handle client discussions and provide recommendations.
  • ServiceNow Certified Application Developer (preferred).
  • Important Notes :

  • BGV is Mandatory.
  • No JNTU Candidates.
  • ref : hirist.tech)

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