Field Service Engineer

Designation : Service Engineer Jaipur and Jodhpur

Experience : 1 to 3 years health care medical industry.

Education : Bachelor of Technology ,Biomedical engineer, Electrical

Notice period : 15 days to Immediate

Salary 25k to 45k, depending on the interview

To assemble equipment and ensure proper installation.

Tune and troubleshoot equipment for proper operation.

Interact with marketing staff during field projects.

Clearly and professionally interact with the customer regarding the status of the equipment

Able to determine the tools and equipment required to perform the scope of the job.

Perform routine maintenance on equipment, and assist in establishing preventative maintenance

Schedules with the customer.

Assemble, align, and install equipment as necessary.

Provide on-site installation, validation, and commissioning of instruments

Perform hands-on on-site troubleshooting, service, and repairs

Provide high-level technical support to external customers at their location

Provide on-site training to the customers

Interface with cross-functional work teams such as field applications,

Customer support / services, product management, manufacturing, and marketing / sales

Develop Service technical documentation

Create and maintain service information in the company's enterprise database

Timely and professionally handle field service calls and issues arising from the field service visits, triage

with field applications scientists as appropriate

Timely complete and submit all required paperwork

Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

Misc. other duties commensurate with the capabilities of a Field Service Engineer

Service Business from Territory

Service documentation, Demand Generation, PMS maintenance, Customer Support, Customer Relations

Development, Demonstration, Installations, Parts & Repairing, Tools, Availability of Team

CMC & Consumable Target, Payment, Training, Service & Consumable sales Data Reporting by Mail &

Excel to AEPL & OEM.