Client Servicing & Onboarding Associate

Company Description OJO Life is a direct-to-consumer wellness and lifestyle brand based in Delhi, specializing in providing consumers with daily healthy food options. As a niche entrant in the health food subscription market, OJO Life offers food enriched with Superfoods and exotic ingredients. The company is dedicated to promoting a lifestyle focused on well-being and enjoyment every day.

Role Description This is a full-time on-site role located in New Delhi for a Client Servicing & Onboarding Associate. The associate will be responsible for managing client services, ensuring customer satisfaction, and supporting customer service operations. Day-to-day tasks include communicating with clients, addressing their needs, and facilitating their onboarding process. The associate will also handle finance-related inquiries and provide ongoing support to maintain high levels of client satisfaction.

Qualifications Client Services and Customer Service skills Excellent Communication and Customer Satisfaction skills Finance-related awareness and understanding Strong problem-solving and interpersonal skills Ability to work efficiently in a dynamic, on-site environment Bachelor's degree in Business Administration, Communications, or a related field Experience in the wellness or food industry is a plus