This job offer is not available in your country.
Customer Service Representative
NCR VoyixIN13 days ago
Job descriptionAt an entry level, learns process and systems and applies this to the basic assignment / distribution of workload of CE's in order to meet SLAs. Accepts and routes calls (high call volume) Gathers problem information and records data in desktop tools Monitors incident status and escalates cases that are not resolved in a specific timeframe Schedule customer installation activity Responsible for ensuring the customer's entitlement of services Provide phone support on Retail products, systems and various software products Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability; Take ownership of service request from customer and ensure timely and satisfactory resolution of problem. 24 7 rotational shift ( Night shifts ) Applies knowledge of : Problem routing, tracking and escalation procedures Advanced problem solving and troubleshooting skills Data entry software applications and related desktop tools Relationship building skills; Excellent communication skills, verbal and written as well as listening skills Possess strong customer service skills and be able to work in a dynamic team environment.
Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links
- Jobs by Location
- Jobs by Industry
What You Should Know About This Job
Experience : 0 years-2.0 years
Location : mumbai
Job Description
NCR Grade Summary : At this level applies knowledge of routine work area procedures, completes standardized activities, resolves task related problems in straightforward situations and emphasis of work may be geared towards manual skills.
Job Profile :
Functional Skills & Competencies :
Education : High School / Diploma / Graduate or Equivalent.
Experience : 0-1 years of related experience.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Create a job alert for this search
Customer Service Representative • IN
Related jobs
%E5%85%AC%E5%8F%B8)
We are seeking a friendly, proactive, and detail-oriented.The ideal candidate will be responsible for addressing customer inquiries, resolving complaints, and ensuring high levels of customer satis...Show moreLast updated: 10 days ago
- Promoted
Customer Service Representative
Allianz ServicesKerala, India, India Associate Customer Service (International Voice Process).Excellent command over English (comprehension and conversation).
Excellent command over English (comprehension and conversation).Flexibility ...Show moreLast updated: 26 days ago
Customer Service Representative
wovoyageIndia Customer Representative (Sales & Travel Consultant) – Hybrid Role.Do you have a knack for understanding customers, guiding them, and making them excited about their journey? If yes, we want.Interac...Show moreLast updated: 30+ days ago
Customer Service Representative
Meant For WarIndia We are looking for a sharp, energetic, and disciplined Client Success Associate to serve as the first point of contact for our inbound clients.
Your primary responsibility is to engage, qualify, and...Show moreLast updated: 2 days ago
Customer Service Representative
Career ComfortKolkata, West Bengal, India Urgent hiring for an MNC in Kolkata (Night Shift).Job position : Customer Support Executive.Free Cab drop facility provided.
Attendance allowance of 1k per month provided.Lucrative bonus of upto 15k ...Show moreLast updated: 2 days ago
Customer Service Representative
HCLTechChennai, Tamil Nadu, India Mega Walk-In Drive for Fresher - 11th & 12th June 2025.HCL Tech is a leading global technology company that focuses on delivering innovative solutions and services.
Our mission is to empower busines...Show moreLast updated: 13 days ago
- Promoted
Customer Service Representative
NIITMumbai, Maharashtra, India The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.
Communicate with customers via phone, email a...Show moreLast updated: 26 days ago
Customer Service Representative
WT Microelectronics 文曄科技(股)公司India We are looking for a detail-oriented and proactive.Customer Service Representative.In this role, you will be responsible for managing customer orders, forecasting demand, and ensuring timely and ac...Show moreLast updated: 30+ days ago
Customer Service Representative
WiproIndia NIIT is Hiring – Night Shift | Voice Process Only.Location : Airoli, Mumbai Role : Customer Service Specialist – HRO (Voice Process) Salary : ₹2.
LPA One-side cab provided Shift : Evening / Night shift on...Show moreLast updated: 2 days ago
Customer Service Representative
Caterpillar Signs Pvt. Ltd.Ahmedabad, Gujarat, India Assist customers globally through 3 channels : Chat Phone & Email.Key business geographies are US CA UK AU & NZ.Remain updated on existing and new products offered on the website.Complete all assign...Show moreLast updated: 12 days ago
- Promoted
Customer Service Representative
Clerk-TechNadiad, IN RESPONSIVE MAINTENANCE COMMUNICATION.Answer Phone Calls / Answer texts / Answer emails.Guide tenants to utilize Property Meld for all maintenance communication - goal to have 100%.Take lead to answ...Show moreLast updated: 2 days ago
Customer Service Representative
NCR VoyixMumbai, Maharashtra, India NCR Grade Summary : At this level applies knowledge of routine work area procedures, completes standardized activities, resolves task related problems in straightforward situations and emphasis of ...Show moreLast updated: 13 days ago
- Promoted
Customer Service Representative
FirstsourceGurugram, Haryana, India A customer support agent in this role responds to customer queries over the phone and provide support and resolution to existing / new queries on services provided by the client.The agent will play a...Show moreLast updated: 26 days ago
Customer Service Representative
Refyne IndiaIndia The Role One of the core values at Refyne is driving customer excellence.We believe that to succeed long-term, it’s critical to develop a mind-set focused on providing superior customer experience ...Show moreLast updated: 30+ days ago
Customer Service Representative
3CIndiaPune, Maharashtra, IndiaRemote
Customer Service Representative
TechnomineAhmedabad, Gujarat, India Shift Timings : - Rotational ( 24 •7 ) - Flexibility.One Time Meal Facility Available.Customer Service Representative – Travel Industry.
Location : Gujarat (CG Road, Ahmedabad).Founded in 2008, we are...Show moreLast updated: 2 days ago
- Promoted
Customer Service Representative
Live ConnectionsMadurai, IN Customer Service - International Voice Process.Rotational shift with one way cab fecility.Minimum of 1 year of experience in International Voice Process.
Powerful verbal & written English.Flexible w...Show moreLast updated: 2 days ago
Customer Service Representative
TPMohali district, India, India French multinational business process outsourcing company.It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication.The ideal ...Show moreLast updated: 13 days ago
Customer Service Representative
RND SOFTECH PRIVATE LIMITEDCoimbatore, Tamil Nadu, India Job Title : Customer Service Associate / International Voice Process / Client support executive.Number of positions : 100 Seats.
Receives payment and ensures proper posting to appropriate customer’s acco...Show moreLast updated: 13 days ago
Customer Service Representative
Worxpertise GroupIndia Job Summary : We are seeking a detail-oriented Customer Service Representative to efficiently manage inquiries, support requests, and service tickets.
The ideal candidate will be responsible for resp...Show moreLast updated: 21 days ago
Customer Service Representative
Policybazaar for BusinessIndia The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.
Responsibilities Communicate with customers v...Show moreLast updated: 11 days ago