Customer Service Representative

Job description

Job Title : Customer Service Associate / International Voice Process / Client support executive

Number of positions : 100 Seats

Work Mode : Work from office

Shift Details : Night shift

Experience : 0 - 5 years

Location : Coimbatore (H.O)

Responsibilities

• Receives payment and ensures proper posting to appropriate customer’s accounts
• Locates and monitors overdue accounts using the billing system
• Arranges for debt repayment or establishes a repayment schedule based on the customer’s financial situation
• Records / updates patient personal accounts where necessary with contact information
• Complies with applicable laws and regulations; including but not limited to HIPAA

Education

Eligibility

1 )Excellent verbal and written communication skills.

2) Hands on experience in AR calling / Intake Process

3) Candidates with proven track record in handling international voice based interactions including inbound and outbound sales.

4)Active listening skills to determine the best course of action to collect on patients accounts

1) Immediate Joiners and customer service experience is an added advantage.

2) Freshers with Excellent communication skill are preferred

Send your CV to shanthipriya@rndsoftech.com or WhatsApp to 7373055154

Industry

Employment Type

Full-time