Head of DevOps

About the Role :

We are seeking an accomplished and visionary DevOps Leader to spearhead our entire

DevOps function. In this pivotal role, you will be the strategic architect and technical authority,

responsible for guiding the evolution and optimization of our infrastructure, operations, and

deployment practices. You will lead the DevOps team, ensuring our systems are highly

available, scalable, secure, fault-tolerant, and cost-efficient. This position demands a blend of

deep technical expertise, exceptional leadership, and a commitment to fostering a culture of

operational excellence across the engineering organization.

Key Responsibilities :

Strategic DevOps Leadership & Architecture :

Lead the entire DevOps organization , taking full ownership of the architecture

and technical leadership of the entire DevOps infrastructure and team .

Define, communicate, and execute the long-term DevOps strategy, roadmap, and

vision, aligning it directly with broader business and engineering objectives.

Drive the adoption of cutting-edge practices in infrastructure as code, continuous

integration / delivery, and site reliability engineering.

Platform Operations & Reliability Engineering :

Deploy, manage, and operate scalable, highly available, fault-tolerant, and

cost-optimized systems in a dynamic production environment.

Setup and champion the Application Monitoring Framework , establishing

robust logging, alerting, and performance monitoring best practices and

processes across all engineering teams .

Oversee incident response, root cause analysis, and proactive measures to

ensure maximum uptime and system health.

Platform Security & Compliance Management :

Manage Platform Security and Compliance , ensuring the entire platform

consistently meets the latest security and compliance requirements .

Proactively identify vulnerabilities and critical business risks within our

infrastructure and applications.

Collaborate strategically with engineering teams to plan and drive the timely

closure of all identified security and compliance gaps.

Implement and enforce security-first principles throughout the operational

lifecycle.

Team Leadership & Development :

Recruit, mentor, coach, and develop a high-performing team of DevOps / SRE

engineers, cultivating a culture of innovation, continuous learning, and shared

ownership.

Provide clear direction, set performance expectations, and foster career growth

for team members.

Technical Vendor Management & Negotiation :

Manage critical vendor relationships (tech) , including cloud providers, SaaS

tools, and specialized services.

Lead engagement with vendors during critical issues, driving accountability

across defined Service Level Agreements (SLAs) to ensure optimal

performance and support.

Qualifications :

Bachelor's or Master's degree in Computer Science, Engineering.

12+ years of progressive experience in DevOps or Infrastructure roles, with at least

5+ years in a leadership position managing and mentoring DevOps teams.

Proven track record of architecting, deploying, and managing highly scalable,

secure, and resilient cloud-native infrastructure (specifically AWS).

Expert-level proficiency in CI / CD methodologies and tools (e.g., Jenkins, GitLab CI,

ArgoCD, Spinnaker).

Deep expertise with Infrastructure as Code (IaC) tools such as Terraform,

CloudFormation, or Ansible.

Mandatory experience with containerization (Docker) and container orchestration

platforms (Kubernetes).

Strong background in setting up and leveraging comprehensive observability stacks

monitoring, logging, tracing – e.g., Prometheus, Grafana, ELK Stack, Datadog).

Demonstrated ability to implement and enforce robust security practices and manage

compliance frameworks (e.g., ISO 27001, SOC 2).

Strong experience in vendor management, including contract negotiations and

driving SLA adherence .

Exceptional leadership, strategic thinking, and problem-solving abilities.

Excellent communication, interpersonal, and stakeholder management skills, with the

ability to influence technical and non-technical audiences.

Preferred Qualifications :

Experience in a high-growth, fast-paced SaaS or logistics technology

environment.

Relevant industry certifications (e.g., AWS Certified DevOps Engineer - Professional,

Certified Kubernetes Administrator).

Experience with advanced networking concepts, distributed systems, and microservices

architectures.

Proficiency in programming / scripting languages such as Python, Go, or Java for

automation and tooling development