Vice President Wealth Personal Banking Operations

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction

We are currently seeking an experienced professional to join the WPB Branch Operations Central team.

Principal Responsibilities

The role holder’s responsibility includes

Audit and Controls

• Complete ownership of all audits which happen on Operations and Control for BBCT / Branches / GPB as is assigned from time to time
• Identifying root cause, fixing the same, arranging for remediation of gaps highlighted by these audits
• Complete ownership of all automations at Branches, BBCT, CPU as appropriate with benefits and aim at simplifying processes, reducing manual work
• End to End management of New To Bank and Existing to Bank CDD compliance for customers
• Besides the above, handle al regulatory submissions, front end audit discussions and take it to satisfactory closure
• Be responsible for the overall operational health of branches / Distribution central team
• Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure timely escalation and resolution of all control issues. Conduct Continuous monitoring of all controls pertaining to branch operations and controls. Periodic attestation of all the applicable controls

CDD / Account Opening

Requirements

Useful Link

Link to Careers Site : Click

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.