Kore.ai Developer

We are seeking a skilled Kore.ai Developer with 3+ years of experience in building, deploying, and maintaining AI-powered automation solutions using the Kore.ai XO Platform (version 11+). The ideal candidate will have hands-on expertise across Conversational AI, Generative AI, and Contact Center AI, with deep understanding of NLP / NLU, LLM integrations, and Conversational Design principles. You will work on cutting-edge AI Business Automation projects across industries, helping clients enhance CX and EX through intelligent automation.

Required Skills & Qualifications :

• 3+ years of experience with Kore.ai XO Platform .
• Strong understanding and hands-on experience with XO 11 :
• Automation AI, Search AI, Agent AI, Contact Center AI
• RAG, LLM integration
• NLP / NLU, Prompt Engineering
• Conversational AI & Generative AI development
• Voice AI and AI Chatbots
• Conversational Design & Agentic Platforms
• IVR integration, Contact Center integration
• Proficiency in JavaScript and Python for scripting and bot customization.
• Strong knowledge of API integration and backend connectivity (RESTful services, webhooks).
• Experience in Full Stack Development is a plus.
• Familiarity with AI Business Automation use cases across industries (e.g., healthcare, BFSI, retail, manufacturing).
• Solid understanding of security, compliance , and scalability considerations in AI deployments.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications :

Why Join Us :