Principal Integrations Consultant

Job Title : Principal Integrations Consultant

Business Unit : Alvaria CX Business Unit (CX)

Location : India - Remote

General Scope & Summary

As a Principal Consultant within the Alvaria CX Business Unit (CX), you will be responsible for the delivery of tailored software solutions that integrate seamlessly with the CX product suite to meet specific customer requirements. Your duties will include the design and development of customized applications, perform rigorous testing to ensure functionality and quality, and supporting customers during the deployment and testing of the solutions.

In addition to client-focused development work, you will collaborate with the Research and Development (R&D) team to maintain and enhance core product offerings. Your performance will be evaluated based on billable utilization, the successful completion of projects within defined scope and budget, and your effectiveness in identifying opportunities for additional products and services that add value for customers.

This is a critical role aimed at helping clients fully realize the benefits of their Alvaria products.

Primary Role & Responsibilities

• Lead and execute customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW).
• Design, develop, and implement applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions.
• Collaborate with cross-functional teams to design / create business application prototypes and iterate on solutions based on stakeholder feedback.
• Effectively communicate complex technical concepts to both technical and non-technical audiences across all organizational levels.
• Provide outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction.
• Drive innovation through the development of solutions that support the organization’s strategic objectives, while actively contributing to the overall success of the team.

Specialized Knowledge & Skills

Education & Experience

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