AVP - APAC Transition Manager [T500-15386]

About Us

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,100 locations in more than 50 markets. The Group has over 160,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments and individuals worldwide.

In Asia, MUFG has a presence across 20 markets – Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.

It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region – VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines and Bank Danamon in Indonesia.

MUFG Global Service Private Limited

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific”.

About the Role

Position Title : Transition Manager - AVP

Corporate Title : Assistant Vice President

Location : Bangalore

Job Profile

Job Summary :

The Transition Manager - AVP will support and manage multiple medium to large Outsourcing / Offshoring (O&O) Bank projects. This resource will report to the VP or Director and collaborate with senior leaders on strategic adhoc engagements. The Transition Manager - AVP will be responsible for successfully executing O&O engagements by overseeing project plans, coordinating tasks and managing stakeholder expectations. The candidate should be dedicated to meeting the expectations and requirements of the initiative and should be well versed in Outsourcing / Offshoring work from APAC, EMEA, and the Americas to Global Delivery Center locations (BPO vendors) as well as to Captives, with a strong focus on governance, risk management, and collaboration.

Major Responsibilities :

• Engage with external offshore Vendors across the globe and manage the vendor and related transition process to meet project deliverables
• Engage with internal onshore resources and MUFG’s Captive to manage the transition process and meet project deliverables
• Execute and deliver on multiple medium to large-scale inter-company Outsourcing / Offshoring projects that are high complexity and multi-disciplinary
• Consult with client groups across regions to identify program needs and provide recommendations for effective implementation
• Serve as the principal coordinator of the project team responsible for redistributing the work to ensure the project's success
• Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Create long- and short-term project plans, including setting targets for milestones
• Delegate tasks on the project to Business Unit SME’s best positioned to complete them
• Perform quality control and support in maintaining adherence to Global Shoring Policy / Procedure and ensuring audit readiness on the project throughout execution to maintain the standards expected. Deliver projects on agreed upon timeline and budget
• Host regular project meetings with key stakeholders to track execution progress, address issues / challenges, and drive accountability, including agendas, meeting minutes, and risk / issue tracking and reporting
• Communicate proactively with executives to keep the project aligned with stated goals
• Identify continuous improvement opportunities to enhance project processes and collaborate internally across regions