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Marketing Operations Manager

Marketing Operations Manager

Total Digital Solutions GroupGhaziabad, IN
16 days ago
Job description

Job Title : Marketing Operations Manager (Delivery & Team Enablement)

Company : TDS Group

Location : Remote (UAE Time Zone)

Position Type : Full-Time, Monday - Friday 9 : 00am-5 : 00pm UAE Time

Salary : $1,500 per month (to be reviewed after 6 months)

About the Role

TDS Group is seeking a proactive and experienced Marketing Operations Manager to lead internal project delivery, team coordination, and systems optimization across our digital agency. This is a newly created, strategic role designed to support senior leadership by ensuring that internal operations are well-structured, deadlines are hit, and projects move forward efficiently — especially as we scale across multiple service lines.

You’ll serve as the operational backbone of our marketing and sales delivery functions, ensuring that internal teams are aligned, accountable, and productive — from client onboarding to ongoing execution.

Key Attributes We're Looking For

We’re not just looking for someone to manage projects — we’re looking for someone who will elevate how our teams operate and collaborate. Key characteristics for success in this role include :

  • Excellent communication skills : Ability to communicate clearly and concisely in English (both written and verbal) across remote teams
  • Organisational strength : Strong attention to detail with the ability to break large scopes into micro-tasks, timelines, and priorities
  • Digital marketing knowledge : A practical understanding of paid media, SEO, content, funnels, and CRM systems
  • Problem-solving mindset : Can proactively assist in troubleshooting delivery challenges and workflow inefficiencies
  • Strategic thinking : Able to contribute ideas to improve client outcomes, team performance, and project impact
  • Performance-driven : Committed to helping teams stay aligned with key metrics and delivery KPIs

Key Responsibilities

Project & Delivery Management

  • Own and manage the internal onboarding process for new clients (handover from sales / account management)
  • Break down client scope into actionable internal tasks, timelines, and team deliverables
  • Maintain delivery systems (ClickUp, Asana, or equivalent) to monitor task status, ownership, and blockers
  • Follow up on missed deadlines or incomplete deliverables across all departments (ads, SEO, creative, CRM)

    • Team Productivity & Communication

  • Build clear internal communication rhythms (daily check-ins, update calls, Slack norms)
  • Monitor responsiveness and productivity of remote staff; escalate issues early
  • Identify inefficiencies or low output and recommend performance fixes
  • Support the development of a proactive, high-accountability culture

    • Marketing Knowledge & Strategic Support

  • Understand core deliverables of marketing campaigns (e.g. ad briefs, tracking, lead gen flows, messaging)
  • Participate in internal strategy reviews and client calls when needed to offer operational support and insight
  • Ensure execution is tied to performance KPIs — not just task completion

    • Process Development & Improvement

  • Create and refine SOPs, templates, and workflows to increase clarity and efficiency
  • Help introduce new tools or processes that improve team output or reduce errors
  • Collaborate with leadership on dashboards and reports that track workload, delivery health, and bottlenecks

    • Who We’re Looking For

  • 6+ years in marketing operations, delivery, or project management in a digital agency or performance environment
  • In-depth understanding of marketing delivery processes (ads, SEO, copy, CRM, creative)
  • Experience managing remote teams and enforcing deadlines without micromanaging
  • Systems-minded and highly organised, with strong attention to detail
  • Strong communicator with excellent English (written & verbal)
  • Confident using tools like ClickUp / Asana, Slack, Google Workspace, and CRM platforms
  • A self-starter who wants to build and improve systems — not just maintain them

    • What This Role Offers

  • A key leadership position in a growing marketing agency
  • Autonomy to shape and improve internal operations from the ground up
  • Fully remote work setup aligned to UAE business hours
  • Collaboration with senior leaders and diverse delivery teams
  • Opportunity to directly impact speed, quality, and efficiency across departments
  • Clear pathway to increased responsibility as we scale
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