Senior Operations Manager

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview :

The Global Markets NFRR is responsible for the preparation and submission of the NFRR reports on a periodic basis and sharing with the Line of business. Key activities include :

• Generating the report from the GRRS application
• Performing and analyzing data quality checks
• Investigating data issues found
• Performing manual adjustments if any
• Getting signoff from relevant stakeholders on the report generated
• Archival of submission and supporting documentation.

The team also partners and supports a few other functions like Transformation, continuous improvement, and Production Monitoring as horizontals.

As part of the Bank of America Merrill Lynch NTCR Ops, the incumbent will be a part of the Global Markets NFRR Team in India.

Responsibilities :

The responsibilities of the incumbent would be to support the onboarding and report generation of the report in the target state :

Generating the report from the target application

Requirements

Experience Range

Foundational Skills :

Desired Skills :

Location Mumbai Shift timings - 12 : 30 PM to 09 : 30 PM IST

Locations - Mumbai