Tech Lead, Application Support

Responsibilities

Requisition ID : R-10358270

Date posted : 05 / 23 / 2025

End Date : 05 / 24 / 2025

City : Pune

State / Region : Maharashtra

Country : India

Location Type : Onsite

Calling all innovators find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Tech Lead, Application Support

What does a successful Splunk Resource do?

Understands application behaviour and logging in-depth. Collaborates with Subject Matter Experts (SMEs) to document known errors and categorize business and system failures. Conducts gap analysis on client-impacting incidents and evaluates Splunk knowledge objects. Engages with Deployment and Development teams to understand new application features.

What you will do :

• Quickly learn monitoring alerts and application behaviours within the first 60 days.
• Work across all shifts to observe application behaviour during business and non-business hours.
• Develop complex Splunk dashboards using regex.
• Continuously improve dashboards and alerts based on monitoring findings.
• Optimize dashboards and alerts with new Splunk features.
• Support other enterprise APM tools (ServiceNow, Dynatrace, AppDynamics, Autosys, SFG, etc.)
• Creates frameworks for monitoring and alerting.
• Identifies enhancement opportunities in Splunk knowledge objects.
• Participate in a 24 / 7 team, rotating through all shifts.

What you will need to have :

What would be great to have :

Thank you for considering employment with Fiserv. Please :

Our commitment to Diversity and Inclusion :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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